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Can't access Backup Set RestorePoint, error -645 (chunk file damaged during save)


djfrederi

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Hi,

 

While trying to do my weekly backup this morning a balloon popped up and said the backup was unsuccessful - click here for more information.

 

Clicking there, a new balloon popped up containing

 

[color:red]Normal backup using DirectBackup at 4/17/2010 8:00 AM

Can't access Backup Set RestorePoint, error -645 (chunk file damaged during save)

4/17/2010 8:00:07 AM: Execution incomplete[/color]

 

Can anyone tell me how to fix this problem or explain what the error message means?

 

I'm running on a Dell desktop with Windows XP Professional XP, using EMC Retrospect Express HD 2.5. I'm backing up to a 500Gb external hard drive that has 209Gb free. The hard drive I'm trying to back up (the C:\ drive) is a 931Gb drive but only 81.4Gb is being used. When I start Retrospect, it says there are 272 restore points available.

 

I've been using Retrospect Express HD for several years on 3 of my computers and it has saved my butt more than once. However, this is the first time I've come across this error.

 

Any help would be greatly appreciated!

 

Thanks!

djfrederi

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