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hanspeter

Retrospect Client always "busy" – and not deletable

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Hello!

 

I use retrospect 8.1 (626) with one desktop server and two MacBook clients (newest client version). One client (running OS X 10.6.3) makes trouble being permanently "busy" for about 2 months.

 

Now, I tried to get rid of this client in order to be able to establish a new connection to it. But that does not work either: Because it's busy, I cannot delete it.

 

Could anybody tell me what to do? Where are the client informations saved? What file could I modify to get rid of my "Sisyphus client"?

 

Thanks in advance for any advice.

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Since you only have two clients, I'd probably suggest taking screen shots of your scripts/rules (so you have a copy), then:

 

1) stop the engine

 

2) Move out the /library/application support/Retrospect/ config80.dat and config80.bak files.

 

3) Restart the engine (readd your serial number)

 

4) Readd your clients and go from there...

 

 

*Or* (and this might not work), take your engine machine "off-line" -- restart the engine -- and then see if you can remove the client (as it wouldn't be able to even attempt to see the client if the engine is off the network...)

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Oh, thank you so much for your fast replay! Your second suggestion worked! So, i didn't even have to remake my rules except those regarding this client.

 

Thanks again!

Hanspeter

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Although this is a long-dead thread, this second solution worked for me in 10.2 when nothing else would. Thanks!

 

(as I have 55 clients, option 1 was not appealing)

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Thank you!!!

I also have many clients and reconfiguring all of them didn't seem appealing to me either. Option two worked great!!!

Thank you!!!

 

Retrospect 10.5 Mac

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