Jump to content
Sign in to follow this  

Assertion failure on Mac Client backup

Recommended Posts

This has been a persistent problem since v. 6 came out:The windows server scans the Mac client volume successfuly but then dies with "Assertion failure" in the middle of the backup. The software simply crashes. Some data was written to the backup set but nothing is recorded in the catalog.


Based on some advice on this forum, I was able to set up selectors to get around this problem but it has now returned.


The culprit seems to be Norton security applications (Antivirus, Firewall...) - the latest version, updated to work on MacOS 10.2.




The following appears to be a deadly combination:


- latest version of Backup Pro (6.0) on Windows


- latest version of Mac client (5.0536), MacOSs X


- and the latest version of Symantec software (8.0.3 antivirus, 7.0.2 NU, 7.0.1? firewall


backing up the Mac boot volume




Has anyone at Dantz (or outside) tested this pretty standard combination?







Share this post

Link to post
Share on other sites

Yes it does go away. Hardly a solution, though...


As a matter of fact, with the previous version of Norton, I was able to get around it with a selector defined here in one of earlier posts on the subject. But with the new version, the assertion failure returned, even with the selector.

Share this post

Link to post
Share on other sites

I am also having assert failures with almost the same combination of software versions you describe:


Retrospect Mac client 5.0.528


Retrospect Multiserver 6.0.206


Symantec 8.0.3 antivirus on the Mac.




The assert is:


"Assertion failure at "hfslvtree.cpp-278"




After the assert, the catalog on the server is out of sync and must be repaired.


Is this the same failure you saw?




What did you disable on the Macintosh side to make the backups run? NAV, utilities?





Share this post

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this