jmdavidson 0 Report post Posted February 3, 2010 Retrolaunch service (Retrospect Launcher) runs all the time in my installation of Retrospect 7.7.023 x64. That precludes loading the update 7.7.208 unless the service is stopped. It will not stop, stating "no authority" to stop it. Is Retrolaunch service supposed to run all the time or only when Retrospect is actually launching. Do I have a faulty install and what should I do. Someone in EMC should know this. Share this post Link to post Share on other sites
Mayoff 124 Report post Posted February 3, 2010 Try going to the task manager and kill the retrorun.exe process. The installer should run after that. We do have a bug for this. Share this post Link to post Share on other sites
Mayoff 124 Report post Posted February 9, 2010 Engineering teams are reporting that this problem is fixed in our next release. Share this post Link to post Share on other sites
Ramon88 2 Report post Posted February 9, 2010 Thanks Robin, are you by any chance able to tell us an estimated eta for the next release? Share this post Link to post Share on other sites
Mayoff 124 Report post Posted February 9, 2010 I do not know the timing yet. It will happen when we complete the localization process to get 7.7 into the other languages. Share this post Link to post Share on other sites
