scsctech Posted February 1, 2010 Report Share Posted February 1, 2010 I have been struggling along for months with this past version, trying to ignore all of the bugs, quirks and random happenings. When really are we going to see this next update....? Quote Link to comment Share on other sites More sharing options...
fredmatrack Posted February 1, 2010 Report Share Posted February 1, 2010 I agree with the topic starter! When will the next update be available? A few months ago, the answer was 'at the beginning of 2010'... Quote Link to comment Share on other sites More sharing options...
rhwalker Posted February 1, 2010 Report Share Posted February 1, 2010 I agree with the topic starter! When will the next update be available? A few months ago, the answer was 'at the beginning of 2010'... That answer is subject to many interpretations. One interpretation is "any time before the end of 2010". At the beginning of December 2009, the information was "Right after the new year." However, no specific year was indicated: Next update right after the new year. At the end of last week, this information was updated (consistently) to be "at least a month out": Next update at least a month out To calibrate your expectations, note that, over five months ago, the Retrospect product manager indicated that the Users Guide manual, which still does not exist, was to come "in about a month": Where the @#%& is my Retrospect 8 User's Guide? So, one month in EMC time means "over five months." Short answer, no way to tell. When (if) the update comes, it will come. Progress takes time. Patience is a virtue. Let us hope that this additional time is being used for thorough testing (and regression testing). Russ Quote Link to comment Share on other sites More sharing options...
Mayoff Posted February 1, 2010 Report Share Posted February 1, 2010 While the next update contains a LOT of bug fixes, it is also a 64 bit version. Getting 64 bit in the product and tested takes time. The good news is that we are continuing to fix bugs. I don't have a date for you, but it should be out this quarter. I don't want to give a date, because it could always change. Quote Link to comment Share on other sites More sharing options...
digitaldesktop Posted February 1, 2010 Report Share Posted February 1, 2010 And that User Guide? Quote Link to comment Share on other sites More sharing options...
digitaldesktop Posted February 1, 2010 Report Share Posted February 1, 2010 While we are at it, when can we expect the ability to open/import/upgrade Retrospect 6.x data sets? Read only would be just fine. Quote Link to comment Share on other sites More sharing options...
IkariGend Posted February 3, 2010 Report Share Posted February 3, 2010 (edited) Ok, I have to say that I am sick of waiting for the new version. Instead of releasing a sub-release with a lot of fixed bugs, new functions get implemented (It's not that I wouldn't want the 64 bit support) and therefore the risk of new bugs and the time-span for the bug-fixing rises even more. I don't even test this software any further because the bug that won't allow to copy data with ACLs from one server/client to an other server/client is essential to us. The thing that makes me really mad is, that the Retrospect and Apple-support told me to buy Retro 8 because the duplication of ACLs on Intel-machines with Retro 6 is buggy because of Rosetta. So we bought Retrospect 8 Multi Server 7 months ago. My boss asks me weekly when will we finally use Retro 8 and I always have to say, that the ACL bug isn't fixed yet and a new version with a fix is in the pipe, but I don't know when it will be available, because every estimated date will be replaced by a new estimated date. :angryred: Edited February 3, 2010 by Guest Quote Link to comment Share on other sites More sharing options...
scsctech Posted February 3, 2010 Author Report Share Posted February 3, 2010 (edited) thanks Robin for at least acknowledging the thread. I would agree that I would forgo the 64 bit version for a speedy release of a less-buggy 32 bit version. I suppose since you are already on the 64 bit bandwagon there is no getting off and we will have to wait patiently. Edited February 3, 2010 by Guest Quote Link to comment Share on other sites More sharing options...
Giobbi Posted February 3, 2010 Report Share Posted February 3, 2010 Agree with all above. I would really, really focus on fixing bugs, who cares about 64-bit when it's, almost, doesn't work?Out with updates for the bugs THEN do the 64-bit. I really have no need for a half-buggy 64-bit version, thats plain stupid and suicidal. Its infected as it is already... Quote Link to comment Share on other sites More sharing options...
Tree Posted February 3, 2010 Report Share Posted February 3, 2010 To be fair, there may be some bugs which are more readily resolved in 64-bit rather than patching up 32-bit. It may be that some of the problems we've faced have been due to patchy code that was meant to make a 32-bit application deal with a 64-bit environment, or trying to incorporate features and capabilities into 32-bit which would be inherent in 64-bit. Consider the inability to address more than about 3.6 GB of RAM in a 32-bit OS; if we really need to access more RAM, then one could either apply patches that run behind the scenes and sort of fake it, or one could just develop a 64-bit OS. I have to wonder whether EMC just found themselves facing an accumulation of bugs which presented similar options, and decided it was time to commit to 64-bit. Quote Link to comment Share on other sites More sharing options...
GMRMacBackup Posted February 6, 2010 Report Share Posted February 6, 2010 Anxiously awaiting 64 bit goodness if it means fewer problems and faster backups. Am I asking to much for a manual at the same time? Quote Link to comment Share on other sites More sharing options...
Giobbi Posted February 6, 2010 Report Share Posted February 6, 2010 Anxiously awaiting 64 bit goodness if it means fewer problems and faster backups. Am I asking to much for a manual at the same time? Dont push it. : ) Quote Link to comment Share on other sites More sharing options...
IkariGend Posted March 8, 2010 Report Share Posted March 8, 2010 Any updates here? Or any chance to get an unofficial release, it can't be any worse for me :confused: Quote Link to comment Share on other sites More sharing options...
scsctech Posted March 8, 2010 Author Report Share Posted March 8, 2010 I don't have a date for you, but it should be out this quarter. I don't want to give a date, because it could always change. The end of the quarter is closing in. I hope to see this update sooner than later. Quote Link to comment Share on other sites More sharing options...
rhwalker Posted March 9, 2010 Report Share Posted March 9, 2010 You are making the assumption that "this quarter" meant "this quarter year." It could mean "this quarter century." Russ Quote Link to comment Share on other sites More sharing options...
bioheath Posted March 9, 2010 Report Share Posted March 9, 2010 Just to add another voice to the request (in case public feedback is a consideration in this process), I would very much prefer a regular series of critical bug fixes instead of a mega-pack of fixes released who knows when. It builds confidence in a product when you have regular, measurable improvements. It lets you know that there is someone awake at the wheel over there. Quote Link to comment Share on other sites More sharing options...
Tree Posted March 9, 2010 Report Share Posted March 9, 2010 You are making the assumption that "this quarter" meant "this quarter year." It could mean "this quarter century." Russ Well the great news is that we're already into the tenth year of this quarter century, so that only means 15 more to go, at most! Gotta look at silver linings, right? Quote Link to comment Share on other sites More sharing options...
samvenning Posted March 10, 2010 Report Share Posted March 10, 2010 I purchased Retrospect 8 (with ASM) last August (2009) and it still isn't in a usable state for backing up network clients. It seems EMC is having real problems with Retrospect 8... taking a very long time to release updates. Quote Link to comment Share on other sites More sharing options...
fredturner Posted April 14, 2010 Report Share Posted April 14, 2010 Just to add another voice to the request (in case public feedback is a consideration in this process), I would very much prefer a regular series of critical bug fixes instead of a mega-pack of fixes released who knows when. It builds confidence in a product when you have regular, measurable improvements. It lets you know that there is someone awake at the wheel over there. I agree. I cannot believe how ridiculously slow updates are being rolled out to a product that is CLEARLY still "public beta". We get to struggle and fumble through too many quirks, bugs, and oddities to count and haven't had an update in OVER FIVE MONTHS. Good grief. I sure am glad that we Mac users (the original market for Retrospect) had to wait for ages to get a new version while Windows users got constant updates, and now we're still waiting for a fully functional new version. I'm with Heath-- take these bazillion forum posts, most of which are bug reports, and implement small fixes as soon as you can. We haven't had anything updated or fixed in almost half a year, people!! Absolutely unbelievable. Fred Quote Link to comment Share on other sites More sharing options...
IkariGend Posted April 28, 2010 Report Share Posted April 28, 2010 As expected no updates. I don't believe there will be updates any soon, maybe I should check my chances to get my money back... Quote Link to comment Share on other sites More sharing options...
Maser Posted April 28, 2010 Report Share Posted April 28, 2010 They said in another forum that there would be a "public beta" release of the bug-fix version in May. Now that doesn't necessarily mean "May 1" and could mean "May 31"... Quote Link to comment Share on other sites More sharing options...
rhwalker Posted April 28, 2010 Report Share Posted April 28, 2010 Retrospect on Twitter Quote Link to comment Share on other sites More sharing options...
dcomiskey Posted May 11, 2010 Report Share Posted May 11, 2010 Retrospect on Twitter Let's hope this fixes, well, ALL of the issues.... Quote Link to comment Share on other sites More sharing options...
fredturner Posted May 11, 2010 Report Share Posted May 11, 2010 Aw, man...you got me all excited like the release was finally available! Heck, I don't even care about "ALL" of the issues being fixed....just a bunch of the most frustrating ones. I also wish we could see releases for 8.2.1, 8.2.2, 8.2.3, and so on...small updates to fix small amounts of issues at a time. At least that's progress. I'd rather have that than waiting 6 months for giant releases (which, frankly, kinda scare me that something new will be broken). Crossing my fingers... Quote Link to comment Share on other sites More sharing options...
scsctech Posted May 11, 2010 Author Report Share Posted May 11, 2010 public beta of a bug fix? that's a new one on me so now I have to wait another 3 months for everyone with test systems to work out the kinks before I can put it on my production server. Quote Link to comment Share on other sites More sharing options...
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