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Retrospect sees 2GB limit on UDF format REV drive

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Hardware / Software: Retrospect 7.7; Iomega REV 35 USB; Win XP Pro SP2 3 GHz P4 1 GB RAM.

 

My goal – put in a disk, start a backup, have the program erase the disk in the drive and save everything on the PC to the backup disk. Same thing, every time, every day. Call the disks anything. This should not be this hard!

 

Right now I can do this with about 3-4 interruptions for ok’s to proceed, but it crashes at the 2 GB FAT 32 file size limit when writing to a REV drive with an 8 TB UDF file type limit on a blank 35 GB disk. Every time.

 

Is there an easy way to do / fix this?

 

 

 

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I would love to simply change from FAT 32 to NTFS, but both the Iomega software and Windows Explorer say the drive is formatted UDF, and that is both supposedly required and also has an 8 TB limit, not 2GB. According to Windows, there are NO FAT 32 drives anywhere. I also checked under Disk Manager, and that reports the drive as a CD-ROM with 32.6 GB capacity using the UDF file system. This is confirmed by the REV drive diagnostics tool. I then uninstalled the REV software, re-downloaded and reinstalled it, in case this is the source of the translation problem. No change. I will now try the same thing with the Retrospect 7.7 and hope for no licensing issues.

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Hi,

 

It appears REV can only be formatted UDF. So my suggestion was flawed, sorry.

 

According to this the device should be supported.

 

I tested an RDX-system a couple of months ago and ran into problems as well. Maybe you can find something worthwhile in that topic.

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The short answer to this is to roll back to ver. 7.6 which I have done and it works fine. There are a lot more XP systems out there than Win 7, so hopefully there will be a fix for this. I'll just watch for a 2010 dated revision of 7.7 and give it a try when I see it. Thanks for the help.

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You should be able to use a Removable Disk or Disk Media set with the REV drive.

 

You do need to make sure the Iomega Rev Drive software is installed.

 

Under Windows 7:

The REV drive is using windows 7 udf driver. Read/write is supported. Iomega Rev application is not. Retrospect 7.7 under Windows 7 should work ok.

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The database should be current.

Perhaps some updating is still needed.

 

For example, the 7.7 release notes indicate that support was added for the NEC T40A2 library and Quantum Scalar i40 and i80 libraries with 7.7, but those additions seem missing from the database.

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Robin -

 

Ver 7.7 may work fine with Win 7, and I am using win 7 on several machines, but the install in question consists of Retrospect 7.7; Iomega REV 35 USB; Win XP Pro SP2; 3 GHz P4; 1 GB RAM.

 

The system was working with Retrospect 7.6 but I wanted to completely recreate the backup scenario on the system. I have tried 2 installs of Retrospect 7.7; two reinstalls of REV software, and 6 different REV disks. No combination works, but if I go back to Retrospect 7.6, everything works fine. At this point, I have to assume there is a Retrospect 7.7 / REV 35 USB issue where Retrospect will not recognize the REV formatting even though all Windows and REV utilities do.

 

If I am doing something wrong, I would love to know where...

 

 

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Second supplement - definitely using the Removable Disk radio button selection. I get same results in wizard or advanced mode.

 

If I only want to back up a few files, it works fine. If I try a large backup, it always crashes at exactly the 2GB barrier.

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I'm having the same problem. Windows 7 home premium (64 bit), using the latest revision (208) of Retrospect 7.7 with a 35 gig SATA Rev Drive.

 

It will back up 2 gig maximum then it stalls.

 

I've now uninstalled version 208 of Retrospect 7.7 and gone back to using version 203. Seems to work fine now.

 

 

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Hello,

 

I have the same system and the same problem.

Is there a way to download 7.7 203?

I did not kept a copy of it when I installed 208.

 

Cheers,

 

Luc

 

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Hello,

 

I have the same system and the same problem.

Is there a way to download 7.7 203?

I did not kept a copy of it when I installed 208.

See my reply to your same post in another forum:

Post #134731

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Thanks a lot for the link.

 

Just tried with 203 no luck same issue of Retrospect stuck in an endless loop at 2 GB.

So much for industry strength product...

The worst of this is that Iomega is part of EMC2.

So far here the score card:

1) REV backup not functioning

2) MD5 not functioning > errors during verification

3) backup to ftp folder on Iomega Network drive > not functioning (wait of course it is another EmC2 product so it should not be supported :confused: )

4) email notification dutifully warn me when Retrospect starts, when Retrospect stops... all very useful information :eyes:

 

I am starting to wonder if I should just return to Acronis.

 

Cheers,

 

 

Luc

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If you install the REV software on Windows XP and format your disks, those disks should work okay with Retrospect under Windows 7

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I just tried the latest brand new version of 7.7 (vers. 7.7.325 - Windows 7, 64 bit). I'm still having problems backing up to a REV Drive. Here's the problem:

 

On a new backup, when you put the blank REV disc in the drive, the Resprospect software is SUPPOSED to write a series of "Retrospect Data" files on the drive as soon as the back up starts. (In my case, with a 35 gig REV drive, I have a total of 17 Retrospect Data files written on to a typical disc).

 

The newest versions of the Retrospect Software write just one Reprospect Data file on the REV drive: 2,146,435 bits. Once the backup reaches that level, it stops.

 

Reverting to version 7.7.203 fixes the problem.

 

Help!

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I'm using a full backup set (entire PC).

 

If I was doing an incremental onto a REV drive that already had been formatted with the "Retrospect Data" files on it, there would be no problem.

 

The problem I wrote about is when you're using a newly-erased REV disc and attempting to do a new back up on it.

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I am having the same problem with REV disks and removable disk backup sets. I am using them for off-site backup and only use them once a month.

It has nothing to do with file systems, the REV drive only supports UDF . Retrospects stores its data on the removable REV drive in 2 Gb chunks. After it has filled up the first chunk it should create a new one but instead it just stops. I have to kill Retrospect.exe to continue.

This happens both with a SATA REV drive and an USB REV drive on Windows 7 32-bit.

 

 

 

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I now find that even using version 203 of Retrospect 7.7, I'm limited to 2 gigs of backup. Trying another back up on REV drives, but specifying that the drive is fixed rather than removable.

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My workaround to use the REV Drives is to simply tell the computer that I'm backing up to a fixed disc (choosing the REV Drive). It works fine that way -- just not as elegant.

 

So now I can use the latest version of 7.7 without problems.

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In the release notes of 7.7.3.102 there was a referene to a fix for removable media. Sadly the problem with the REV drives is still there.

 

Marc

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