sarm Posted January 14, 2010 Report Share Posted January 14, 2010 Firstly, the system. It's a stand-alone OS X system, not connected to a network, used purely to backup local firewire drives. G5 Dual 2.3GHz 4GB Ram OS X 10.5.8 Atto UL4S LTO 3 Current Retrospect 8 Current SCSI drivers I'm getting the following error which seems to be occuring at the end of copying 400+GB from a single firewire drive. It doesn't even get to the comparing stage. + Normal backup using Backup Assistant - 13/01/2010 13:26 at 1/13/2010 1:33 PM (Execution unit 1) To Media Set RW EProms... - 1/13/2010 1:33:51 PM: Copying RW EProms =S= lmNeeded: memory pool missing, needed = 208, nsp->start = -1460142080, nsp->end = 818493696, nsp->count = 356384768, nsp->flags = 0x4000000 > !Can't save Catalog File, error -625 ( unknown) 1/13/2010 11:50:48 PM: Execution incomplete Completed: 16399 files, 432.8 GB Performance: 812.8 MB/minute Duration: 10:16:57 (01:11:47 idle/loading/preparing) Any help with this would be much appreciated. Thanks Quote Link to comment Share on other sites More sharing options...
Mayoff Posted January 14, 2010 Report Share Posted January 14, 2010 Unless Retrospect is actually running out of memory, this error could point to a corrupt catalog file. If that is the case, then you would need to perform a catalog rebuild. Quote Link to comment Share on other sites More sharing options...
sarm Posted January 14, 2010 Author Report Share Posted January 14, 2010 Hi, Thanks for the reply. My apologies for not making it clearer in my post, but it was a fresh backup, to a newly created media set and 2 erased tapes. After it failed once, I started again, from scratch, erasing the tapes and creating a *new* media set, ran the backup again and it gave the same error right at the end of the copying process. All this time, I had OS X activity monitor open and it was using less than half of the 4GB Ram. One thing I have noticed is the cpu usage is quite high, so maybe this is the culprit. Thanks Steve Quote Link to comment Share on other sites More sharing options...
sarm Posted January 19, 2010 Author Report Share Posted January 19, 2010 Last week I rented a Mac pro with a PCI-e SCSI card to try with Retrospect 8 - it copied and verified over 400GB without any errors. Good! Tried the same with our G5 (4GB RAM) and got the same error again, so I can only conclude that Retrospect 8 doesn't work with PPC, despite what the system requirements say. Quote Link to comment Share on other sites More sharing options...
CallMeDave Posted January 19, 2010 Report Share Posted January 19, 2010 I'm successfully backing up the internal drive of a G5 iMac to a variety of Disk and File Media Sets, driving from the console running on an Intel iMac. Can you run the backup from a local FireWire drive to a [color:purple]Disk Media Set[/color] stored on another drive? Could be the host bus adapter in the Power Mac... Quote Link to comment Share on other sites More sharing options...
rhwalker Posted January 19, 2010 Report Share Posted January 19, 2010 Could be the host bus adapter in the Power Mac... Well, perhaps the firmware or SCSI .kext driver for the UL4S needs updating ("current" is meaningless), but it's an ATTO UL4S, which should be fine. There is no information about the version of Retrospect 8 being used (only "current", which is meaningless). I've stopped responding to posts from people who don't provide version numbers, because it's a waste of time. Russ Quote Link to comment Share on other sites More sharing options...
sarm Posted January 19, 2010 Author Report Share Posted January 19, 2010 Apologies for the lack of information! Retrospect 8.1 (626) Atto UL4S firmware is 2009_04_10, which is the most recent version available on their site Atto driver - tried both 4.31 and 4.41 The Atto card is new, purchased as a replacement for a UL3D 66. TIA Steve Quote Link to comment Share on other sites More sharing options...
rhwalker Posted January 19, 2010 Report Share Posted January 19, 2010 Ok. The main thing I wanted to see was the ATTO .kext version, because there have been some issues with the older versions and Mac OS 10.5.x. If you used Retrospect 8.1.626 engine both times (on the PPC and on the rented Mac Pro), then I agree with you that this seems like a bug with the PPC version. russ Quote Link to comment Share on other sites More sharing options...
CallMeDave Posted January 19, 2010 Report Share Posted January 19, 2010 Except that the Mac Pro used a different physical card; I'm assuming it's the same physical tape drive being used on both machines. So is it possible to bring the card over to the rental, to reduce the difference between the hardware test beds? dave Quote Link to comment Share on other sites More sharing options...
rhwalker Posted January 19, 2010 Report Share Posted January 19, 2010 Except that the Mac Pro used a different physical card; I'm assuming it's the same physical tape drive being used on both machines. So is it possible to bring the card over to the rental, to reduce the difference between the hardware test beds? Not possible. The ATTO UL4S is PCI-X, as required for the G5 PPC. The Mac Pro has a PCI-e bus, and needs a PCI-e card like the ATTO UL5D (or ATTO UL5D Low Profile, usually used in an xServe). Russ Quote Link to comment Share on other sites More sharing options...
sarm Posted January 20, 2010 Author Report Share Posted January 20, 2010 It is indeed the same tape drive. The Mac pro was only a 1 day rental so I can't do any more tests with that. The Attoexpresspci4.kext is version 4.3.1. As suggested, I am in the process of running a disk backup to see if I can rule out SCSI devices. Thanks all Quote Link to comment Share on other sites More sharing options...
sarm Posted January 21, 2010 Author Report Share Posted January 21, 2010 I ran an identical backup to an external firewire drive instead of the LTO drive and it worked just fine. Kind of points to a problem somewhere between the SCSI driver and the LTO drive. Quote Link to comment Share on other sites More sharing options...
rhwalker Posted January 21, 2010 Report Share Posted January 21, 2010 Assuming that you have a good cable and good LVD terminators, etc., I suggest that you work with EMC Retrospect support to figure out what the problem is with running Retrospect on your G5 PPC. Contact EMC Retrospect support This is a problem that's not going to be able to be resolved in these user-to-user forums. Looks to me like you are doing everything right. Russ Quote Link to comment Share on other sites More sharing options...
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