frans607 Posted December 28, 2009 Report Share Posted December 28, 2009 I use Retroexpress 2.5.125 that I got with my iomega ix2 + windows 7. I have scheduled a full system backup once a day. I get an email indicating that the backup failed for every backup that is made, but the log file is showing no problems. I removed all the backups + the info in the programdata directory and configured a new backup schedule but it didn't help. Here is the result: Recieved on 13:52 The '28-12-2009' backup client failed to complete its backup/restore operation. This is an automated message sent from your 'io-storage' device. Please do not reply to this message. Device Information: 192.168.0.211, 2.0.15.43099, Iomega StorCenter ix2, 00D0B8034811 Log File: + $[15]Retrospect Express HD$[16] version 2.5.125 Automatically launched at 28-12-2009 8:13 Code JLV9-KJAL-Q6DC-S75R for $[*!20926,,14,+3]$[15]Express HD$[16] was successfully added. + Normal backup using $[1]DirectBackup$[2] at 28-12-2009 8:15 To Backup Set $[01]$[*!20825,,14,+3]FRANS-PC$[02]... * Resolved container FRANS-PC to 2 volumes: $[*!20612,,14,+3]ACER (C:) $[*!20611,,14,+3]DATA (D:) - 28-12-2009 8:15:21: Copying $[*!20612,,14,+3]ACER (C:) 28-12-2009 9:50:54: Snapshot stored, 117,1 MB 28-12-2009 9:52:19: Comparing $[*!20612,,14,+3]ACER (C:) 28-12-2009 11:20:55: Execution completed successfully $[129064617212510000] Completed: 62946 files, 22,0 GB, with 52% compression Performance: 231,3 MB/minute (209,4 copy, 254,2 compare) Duration: 03:05:34 (00:04:45 idle/loading/preparing) - 28-12-2009 11:20:56: Copying $[*!20611,,14,+3]DATA (D:) 28-12-2009 12:33:50: Snapshot stored, 5.121 KB 28-12-2009 12:34:03: Comparing $[*!20611,,14,+3]DATA (D:) 28-12-2009 13:51:55: Execution completed successfully $[129064728560420000] Completed: 24045 files, 8,2 GB, with 6% compression Performance: 111,8 MB/minute (116,2 copy, 107,7 compare) Duration: 02:30:58 (00:01:04 idle/loading/preparing) 28-12-2009 13:51:57: Execution completed successfully Total performance: 177,1 MB/minute with 38% compression Total duration: 05:36:33 (00:05:50 idle/loading/preparing) Quote Link to comment Share on other sites More sharing options...
frans607 Posted December 28, 2009 Author Report Share Posted December 28, 2009 More info: On the storcentre I get the following info: Client Last Backup Status Total Space 28-12-2009(Off Line) 12/28/2009 8:42 pm Backup Failed 17 GB Frans-PC No backups found for this client! 0 B Somehow the storcentre doesn't recognize the backup as belonging to my PC. Quote Link to comment Share on other sites More sharing options...
nickeales Posted January 8, 2010 Report Share Posted January 8, 2010 I have the EXACT same issue but with an IX2-200 2TB. The logs on the client say its all fine whereas the NAS tells me everything is failing. When I try to do a restore it just hangs at scanning files on c: drive. Quote Link to comment Share on other sites More sharing options...
rhwalker Posted January 8, 2010 Report Share Posted January 8, 2010 I have the EXACT same issue but with an IX2-200 2TB. Really? EXACT same issue? Could you provide some details of the version of Retrospect (x.x.x) and OS version on your computer? Depending on those details, it might not be the same issue even though the observed behavior is the same. Russ Quote Link to comment Share on other sites More sharing options...
nickeales Posted January 9, 2010 Report Share Posted January 9, 2010 I'm running the following: Client: Windows 7 Ultimate Retrospect Express HD 2.5.125 (Bundled with CD from IX2-200) Server: IX2-200 2TB Iomega Storcenter Firmware 2.1.25.229 So I click backup now in Retrospect and it does its thing preparing > copying > finishing giving me the ok. Now I go to the retrospect clients option on the NAS device and it tells me: 8-1-2010(Off Line) 01/08/2010 8:54 pm Backup Failed 18 GB. Quote Link to comment Share on other sites More sharing options...
rhwalker Posted January 9, 2010 Report Share Posted January 9, 2010 I may be wrong, but I believe that an update (not yet available) is required to work with Windows 7. Check these forums. I believe I've seen that point mentioned by Robin Mayoff, head of EMC Retrospect tech support. Russ Quote Link to comment Share on other sites More sharing options...
nickeales Posted January 10, 2010 Report Share Posted January 10, 2010 I wonder if an update to the client will be sufficient. It seems like the NAS device might be having the most problems. Quote Link to comment Share on other sites More sharing options...
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