robvil Posted December 7, 2009 Report Share Posted December 7, 2009 Hi, I might be a little fast here, but where do I find release information for 7.7? I can see there is a 32- and 64bit version of the server installer, but how about 64 backup clients? Do you use the provided 7.7 backup client on 64bit systems also? Regards Robert Quote Link to comment Share on other sites More sharing options...
Mayoff Posted December 7, 2009 Report Share Posted December 7, 2009 (edited) You can go to www.Retrospect.com for links to the product pages. http://kb.dantz.com contains the current read me and user's guide addendum document. Edited December 7, 2009 by Guest Quote Link to comment Share on other sites More sharing options...
robvil Posted December 7, 2009 Author Report Share Posted December 7, 2009 Thanks, missed that the first time I visited kb base. 2. stupid question for the day... where do I find the recovery cd download. Docs links to http://www.retrospect.com/bmr, but I cannot see any recovery cd download link. Robert Quote Link to comment Share on other sites More sharing options...
Mayoff Posted December 7, 2009 Report Share Posted December 7, 2009 The website is not working as it should, the link will get fixed as quickly as we can. Quote Link to comment Share on other sites More sharing options...
poorman Posted December 7, 2009 Report Share Posted December 7, 2009 The Read Me in the KB says to look at the "Retrospect 7.7 Release Notes" for a list of bugs that're fixed in 7.7. I can't, however, find those release notes in the KB. Does anyone have know where they are? -- Pete Quote Link to comment Share on other sites More sharing options...
Mayoff Posted December 7, 2009 Report Share Posted December 7, 2009 The Release Notes have not yet been published. Quote Link to comment Share on other sites More sharing options...
poorman Posted December 7, 2009 Report Share Posted December 7, 2009 The Release Notes have not yet been published. Thanks for the prompt reply. Please let the product team know that the release notes are extremely important and need to be published ASAP. They are referred to in the product documentation, and not having them makes the release appear to be incomplete. (So does the lack of 7.7 info in the upgrade matrix, btw.) In addition, the release notes are apparently the only place that the known fixes in 7.7 are listed. This customer, at least, is very reluctant to pay the upgrade fee until I know whether or not the bugs that significantly impact me -- such as the non-functional status monitor on Vista X64 -- are corrected. I suspect I'm not unusual. Not publishing the release notes will therefore not only delay revenue for EMC, but erode customer satisfaction and increase the chance that they'll move to a competing product. -- Pete Quote Link to comment Share on other sites More sharing options...
rhwalker Posted December 7, 2009 Report Share Posted December 7, 2009 Be patient. Retrospect 8 for Mac has been out a year and there is no user manual whatsoever. Give it a few years. Quote Link to comment Share on other sites More sharing options...
Mayoff Posted December 7, 2009 Report Share Posted December 7, 2009 Russ, I know you are frustrated with the 8.0 documentation not being out (me too), but 7.7 has been out only a few hours. Give us a chance to publish the document. Quote Link to comment Share on other sites More sharing options...
rhwalker Posted December 7, 2009 Report Share Posted December 7, 2009 Russ, I know you are frustrated with the 8.0 documentation not being out (me too), but 7.7 has been out only a few hours. Give us a chance to publish the document. Robin, having managed product development in my youth, simply FYI, documentation is a part of the product development process, not an afterthought. It really needs to be given a priority and staffed appropriately because it's one of the gating items for product release. Russ Quote Link to comment Share on other sites More sharing options...
Richy_Boy Posted December 8, 2009 Report Share Posted December 8, 2009 Our product team have the documentation ready before the product - it helps our sales guys 'sell' the product to clients before the product is in a release-able state. Like-wise, I'm sure a few people would have bought 7.7 already had they had documentation to hand to let them know exactly what they're buying. I know I'll be waiting anyway as there are bugs that have not been addressed for months, possibly years! Rich Quote Link to comment Share on other sites More sharing options...
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