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0 restore points available

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Trying to restore two files from Maxtor to the stand along computer I back up every night. I tried deleting restore points.rbc file and rebuilding but no success, I still get the message 0 restore points available. I also tried uninstalling and restalling the HD and Retrospect HD. Also if I click the set up button I can't go to the set up screen or do a manual back up. Please advise thanks

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I am having the exact same problem, wih the exact same OS and version of Express HD. My main computer that I back up has died, and I need to restore some files from the Maxtor to my laptop. Installed the software, it shows 0 restore points available, and clicking Setup does nothing. Maddening...what is the solution to this problem?




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