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letsch

Retrospect Cannot Start error 641

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I'm unable to launch Retrospect - I get the following error 'Retrospect cannot start. Can't load the configuration, error 641'

 

I've uninstalled and reinstalled. I'm on Vista Premium with Retrospect 7.6.

 

Any suggestions?

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I'm unable to launch Retrospect - I get the following error 'Retrospect cannot start. Can't load the configuration, error 641'

 

I've uninstalled and reinstalled.

Sounds like you may have a corrupt preference file. I don't believe that uninstalling removes that file. Try trashing your config75.dat file, re-enter license, etc.

 

You could then restore your old file from backup (you did back it up?) to get back your scripts, etc.

 

I'm on Vista Premium with Retrospect 7.6.

 

Any suggestions?

I think you might have posted in the wrong forum. This is the Retrospect Express for Windows forum. I believe that the correct forum would be:

 

Retrospect Windows forum

 

Russ

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