cristiano.cumer Posted October 26, 2009 Report Share Posted October 26, 2009 Hello all, i'm using 8.1.622 and i'm trying to restore an old backup. This backup date doesn't shows up in the restore assistant window "select backup" so I have to click on the "More backups" button, choose the desired date and press the retrieve button. The windows closes but the main "select backup" windows doesn't shows the chosen backup. I'm quite puzzled, how I'm supposed to restore an old backup? Cristiano Quote Link to comment Share on other sites More sharing options...
Mayoff Posted October 26, 2009 Report Share Posted October 26, 2009 What version was the backup created with? Quote Link to comment Share on other sites More sharing options...
cristiano.cumer Posted October 26, 2009 Author Report Share Posted October 26, 2009 Hello, I'm not sure. Backup is form 10/19/09 so I'm quite confident it's 622. Otherwise it's 526, but I don't think so. As information the disk media set was groomed yesterday C. Quote Link to comment Share on other sites More sharing options...
Mayoff Posted October 26, 2009 Report Share Posted October 26, 2009 When you do the retrieve, does anything appear in the activity monitor or the history or the operations log? Quote Link to comment Share on other sites More sharing options...
cristiano.cumer Posted October 26, 2009 Author Report Share Posted October 26, 2009 Nothing at all! No logs, no activity, no history C. Quote Link to comment Share on other sites More sharing options...
meangus Posted October 26, 2009 Report Share Posted October 26, 2009 I too am trying to restore data from older backups. I've got data backed up on AIT tapes that I need to retrieve that was backed up with Retrospect 5 and 6. Retrospect 8 will not recognize the backup sets nor will it rebuild them from the tapes. I cannot go back to Retrospect 5 or 6 any longer because I am running OS 10.5.7. I desperately need to be able to access those files. They are client projects that they expect to be able to refer at any time. I find it inconceivable that the designers of Retrospect 8 would write this version with absolutely no backwards compatibility. Could this be true?!?!?!?! What the...? Quote Link to comment Share on other sites More sharing options...
Mayoff Posted October 26, 2009 Report Share Posted October 26, 2009 Have you reviewed the read me document? Retrospect 8.1 cannot import configurations or read Backup Sets from versions 6.x or earlier. Clients will need to be added, and scripts will need to be scheduled anew with version 8.1. However, Retrospect 8.1 does not overwrite/remove Retrospect 6.x or earlier editions during the installation process, so users who need to count on restores from legacy Backup Sets can simply maintain their previous installation of Retrospect. Users who choose to do so should ensure that the previous version’s schedules are disabled, so that two versions of Retrospect are not trying to back up the same computers or control the same device simultaneously. Quote Link to comment Share on other sites More sharing options...
Mayoff Posted October 26, 2009 Report Share Posted October 26, 2009 You my want to attempt a catalog rebuild. It is possible that something is wrong following a past grooming attempt. Catalog rebuild should make things better. Quote Link to comment Share on other sites More sharing options...
meangus Posted October 26, 2009 Report Share Posted October 26, 2009 Well, there you have it. In that case, tell me why Retrospect 6.1.230 hangs in the middle of backing up or restoring. It will get about 1G into it and just stop. The gears stop turning, the tape drive stops responding, and it will stay this way for days. Many times, I can't even get Retropsect to see the tape drive. The drive is a Sony SDX520c. All of this started when I switched from a G4 to an Intel Mac Pro. The drive is fine. I've tried it on a G5 and a G4 belonging to friends and it works great. Seems to be a MacPro/Retrospect 6 issue. I had hoped that Retropsect 8 would solve this, not realizing that there would be no backwards compatibilty. I read the "read me" that recommends turning the drive on a few seconds prior to booting the computer, but that made no difference. Quote Link to comment Share on other sites More sharing options...
rhwalker Posted October 26, 2009 Report Share Posted October 26, 2009 meangus, Rather than hijacking this thread that has nothing to do with your Retrospect 6 question, why don't you respond to some of the information requests I made to you over four months ago in your earlier thread in the Retrospect 6.x forum? meangus thread on same problem, four months ago It truly sounds like you have a hardware problem, not a Retrospect problem. If Retrospect can't see the drive, there is no hope. Russ Quote Link to comment Share on other sites More sharing options...
cristiano.cumer Posted October 26, 2009 Author Report Share Posted October 26, 2009 Hello, Tried to rebuild the catalog, and now I have no backups at all in my mediaset. The mediaset itself shows no members! It seems also that every mediaset I groomed yesterday shows only yesterdays backup! C. Quote Link to comment Share on other sites More sharing options...
cristiano.cumer Posted October 26, 2009 Author Report Share Posted October 26, 2009 Hello, now I'm quite worried. Not just the groomed mediasets backups did vanish, but all older backups. Also those on tapes! Recatalog a tape seems to work, but recataloging a disk set results in an empty mediaset with no members associated to it! Any help would be really appreciated Cristiano Quote Link to comment Share on other sites More sharing options...
cristiano.cumer Posted October 26, 2009 Author Report Share Posted October 26, 2009 Ok recatalog if a tape works, I'm just out of luck with disk media sets C. Quote Link to comment Share on other sites More sharing options...
rhwalker Posted October 26, 2009 Report Share Posted October 26, 2009 Ok. It's not possible to groom tape media sets. Perhaps something is happening in the grooming, perhaps with odd options. Have you tried to rebuild the catalog for a disk media set that hasn't been groomed? Russ Quote Link to comment Share on other sites More sharing options...
cristiano.cumer Posted October 26, 2009 Author Report Share Posted October 26, 2009 Correction, if I try to restore form tape or just browse the files on tape it says: backup non available ok I'm starting to get very worried C. Quote Link to comment Share on other sites More sharing options...
cristiano.cumer Posted October 26, 2009 Author Report Share Posted October 26, 2009 Ok. It's not possible to groom tape media sets. Ok, I didn't groom the tape, and actually rebuilding the catalog seems to work. But then I can't restore nothing from the tape, or even browse the files, it'says : "bakcup not available" Perhaps something is happening in the grooming, perhaps with odd options. No fancy options, I just have a 32 backups retention policy Have you tried to rebuild the catalog for a disk media set that hasn't been groomed? yes, have tried it, and the result is a media set w/o members and zero files in it. Actually since it takes just a couple of seconds, it seems to me, that it's not even trying to rebuild it. Could it be file system permission issues on the catalogs/media sets files? C. Quote Link to comment Share on other sites More sharing options...
rhwalker Posted October 26, 2009 Report Share Posted October 26, 2009 I'm wondering if the confusing undocumented GUI isn't causing the problem, perhaps if something at the wrong level is being selected for the restore or for the grooming. Could you explain what you are doing for the restore? (what is being selected, etc.) Perhaps a screen shot would be the easiest way. Quote Link to comment Share on other sites More sharing options...
cristiano.cumer Posted October 26, 2009 Author Report Share Posted October 26, 2009 Hello, this is a sequence of what I did, The error on the second image is when I try to browse the files on a backup. The last image is when I try to preview the restore. After that i just press start, and nothing happens. Not even an error in the logs C. Quote Link to comment Share on other sites More sharing options...
rhwalker Posted October 27, 2009 Report Share Posted October 27, 2009 Ok. Perhaps you are being hit by an unexpected bug. Some of those numbers are a bit big (on the order of 4 TB). How big is the volume on which the media set is stored? What is the format of the volume on which the media set is stored? What type of a share device? Russ Quote Link to comment Share on other sites More sharing options...
cristiano.cumer Posted October 27, 2009 Author Report Share Posted October 27, 2009 Ok. Perhaps you are being hit by an unexpected bug. Some of those numbers are a bit big (on the order of 4 TB). How big is the volume on which the media set is stored? The volume is about 3 TB What is the format of the volume on which the media set is stored? What type of a share device?Russ It's a HFS+ Journaled Volume, mounted via iScsi Just before i did start the grooming, My retrospect installation had another issue. The configuration got corrupted an retrospect engine wasn't able to start. To solve the problem I did a recover of the retrospect configuration form some days before from the time machine. Cristiano Quote Link to comment Share on other sites More sharing options...
rhwalker Posted October 27, 2009 Report Share Posted October 27, 2009 The volume is about 3 TB Ok, then that's not the problem, which is triggered if the volume size is >= 8 TB. It's a HFS+ Journaled Volume, mounted via iScsi Aren't there some issues with iSCSI ? I wasn't aware that it is fully supported by MacOS 10.5.x, which you indicate that you are running. I feel your pain. Russ Quote Link to comment Share on other sites More sharing options...
cristiano.cumer Posted October 28, 2009 Author Report Share Posted October 28, 2009 Aren't there some issues with iSCSI ? I wasn't aware that it is fully supported by MacOS 10.5.x, which you indicate that you are running. I could try to switch to another sw initiator, but I don't think it's related to iScsi as I also have the same problem on a tapeset I am trying to restore. Both the catalog of the tapeset and the destination volume are on a sw raid inside the macpro. Btw it's 10.6.x I feel your pain. Russ I think in the worst case I just have to drop my configuration and start from beginning... Quote Link to comment Share on other sites More sharing options...
cristiano.cumer Posted October 28, 2009 Author Report Share Posted October 28, 2009 As a note: backups on the media-sets are still running fine, it does matching an just writes the new files, so retrospect has still notion of what it's in the catalog. Tomorrow I will try to copy the media-set to another mac, install retrospect there and try a rebuild of the catalog. Let's see what happens Thank you Russell I'm appreciating your help! Quote Link to comment Share on other sites More sharing options...
rhwalker Posted October 28, 2009 Report Share Posted October 28, 2009 Btw it's 10.6.x Oh, sorry, my mistake. I was looking at the configuration in meangus's thread hijack posts. I don't know anything about iSCSI support in 10.6.x, but I do know that there were issues in 10.5.x. Russ Quote Link to comment Share on other sites More sharing options...
alexey.moskvin Posted October 28, 2009 Report Share Posted October 28, 2009 Christiano: We have encountered the same problem (backups disappearing/becoming unavailable) trying to archive data onto LTO-3 tapes. Fortunately we are still on the testing stage, so no data was lost. Just wanted to clarify - do you use multiple media sets and if so, did it happen to only one of them? Would be great to find out whether the glitch happens on the media set level (so the way around it would be to create a backup copy of the media set straight after a successful backup) or on the catalog level (again, to create a copy of the catalog and hope that one of them won't go wrong). The bug is clearly there. And it's a critical one as it completely defeats the purpose of the software. Alexey Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.