szjackie Posted September 30, 2009 Report Share Posted September 30, 2009 I have not been able to find information on this error. Trouble reading files, error -557 (transaction already complete) Execution incomplete Remaining: 6.2 GB, Completed: 0. I am running Retrospect 8.1 (build 526) on Mac OSX Server 10.5.8. Client is Windows XP SP3 running 7.6.107 client. Quote Link to comment Share on other sites More sharing options...
rhwalker Posted September 30, 2009 Report Share Posted September 30, 2009 (1) What hardware platform running Mac OS X Server 10.5.8 (PPC or Intel)? (2) What type of media set? (3) If (2) is "tape", what are the hardware specifics of the drive/autoloader/HBA card, etc.? (4) During what phase of the backup did this error occur? Was it while the client was being scanned, after the scan prior to backup, etc.? Russ Quote Link to comment Share on other sites More sharing options...
szjackie Posted October 1, 2009 Author Report Share Posted October 1, 2009 The server is running on a 2.26 GHz Quad-Core Intel Xeon x-serve. It is writing the data to file on an x-raid connected through fiber channel. Based on the Activity Report, after scan since it lists number of files and size and indicates 0 files and 0 kb were completed. !Trouble reading files error -557 (transaction already complete) 9/30/2009 8:02:20 PM: Execution incomplete Remaining: 27762 files, 6.1 GB Completed: 0 files, zero KB Performance: 0.0 MB/minute Duration: 00:02:20 (00:02:12 idle/loading/preparing) Quote Link to comment Share on other sites More sharing options...
swalker Posted October 2, 2009 Report Share Posted October 2, 2009 I had many PC clients of my server with this error. The problem disappeared after I did a clean install of the latest version (about 2 months ago). The problem may lurk in preference and configuration files, so I mean a really clean install and starting from scratch. Quote Link to comment Share on other sites More sharing options...
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