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update error

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I have windows vista 64 bit. I just tried to update retrospect express version 7.6.111. When i click on updates, it says there is an update (7.6.123)and so i allow it to be downloaded. When it goes to intsall it, the install wizard comes up. Then a warning comes up that the "retrosepct launcher (Process ID:3020)" is using files that need to be updated and to close it. But there is nothing open but the actual installer (Retropsect is closed). I keep trying to close it, but I have no way to close it because it is not open. Task manage shows me nothing to close either...any thoughts about how to close what i cannot see is open?

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