dabren Posted September 8, 2009 Report Share Posted September 8, 2009 I have windows vista 64 bit. I just tried to update retrospect express version 7.6.111. When i click on updates, it says there is an update (7.6.123)and so i allow it to be downloaded. When it goes to intsall it, the install wizard comes up. Then a warning comes up that the "retrosepct launcher (Process ID:3020)" is using files that need to be updated and to close it. But there is nothing open but the actual installer (Retropsect is closed). I keep trying to close it, but I have no way to close it because it is not open. Task manage shows me nothing to close either...any thoughts about how to close what i cannot see is open? Quote Link to comment Share on other sites More sharing options...
Mayoff Posted September 8, 2009 Report Share Posted September 8, 2009 Try to stop the Retrospect Launcher Services from the Services Control Panel. Quote Link to comment Share on other sites More sharing options...
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