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Windows Backup Operators doesn't have access to tape device


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I have:

 

retrospect single server 7.6.123 (patch 7.6.2.101)

 

installed on:

 

Windows Storage Server 2003 Standard x64. No domains, a simple workgroup.

 

Has a LTO3 backup device internally.

 

Everything works as expected when logged in administrator.

 

Being a remote site I have a user account that needs to have access to the server to change tapes, check history/logs, erase and occasionally restore data. This user account is a member of the BACKUP OPERATORS group. It is NOT an administrators member.

 

When this user logs in, it has access to the tape drive through computer management.

 

THE PROBLEM IS: when you start up retrospect you cannot see any tape drives (or anything else) in storage devices. Hence, backup/restore options are non existent.

 

If I make the user a member of administrators, all is OK. I can't leave the user a member of administrators due to confidential data on the server.

 

Any assistance appreciated. Thanks.

 

 

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