multiplexed Posted August 24, 2009 Report Share Posted August 24, 2009 This is a new thread to better clarify my problem. I have a problem where tape members are forgotten from the backup set. I have four backup sets, each set with one tape member. SetName <> Tape Member Names Set1 <> 1-Set1 Set2 <> 1-Set2 Set3 <> 1-Set3 Set4 <> 1-Set4 All backup operations are run under the domain admin account. We rotate one set per week. For example, set1 runs, then set2, then set3, then set4. Next set1 rotates back in, then set2,set3,set4, set1, set2, etc. When the old set rotates back in, the first script recycles, and the next scripts are all normal scripts. This works correctly when the right tape set member is in the drive. However, if we forget to put the next tape in the drive, the new set's tape member is forgotten. For example, Set 2 successfully finishes, and Set3 rotates in, but the set2 tape is still in the drive. The Set3 Recycle is scheduled and launches. Several days pass but Set3 never finishes because Set2 tape is still in the drive. I need to stop the Set 3 execution. At this point, 1-Set3 tape member is forgotten from Set3. Quote Link to comment Share on other sites More sharing options...
multiplexed Posted August 24, 2009 Author Report Share Posted August 24, 2009 update The only things in the logs are like this ... 8/9/2009 2:00:25 AM Recycle backup: The backup was reset 8/9/2009 2:00:25 AM Copying Local Disk (C:) 8/12/2009 1:30 PM Execution Stopped by Operator Remaining: xyz files xy GB Completed: 0 files zero KB Performance: 0.0 MB/minute Duration 3 xyz (xyz idle/loading/preparing) Quote Link to comment Share on other sites More sharing options...
rhwalker Posted August 24, 2009 Report Share Posted August 24, 2009 This is a new thread to better clarify my problem. I have a problem where tape members are forgotten from the backup set. And for those of us whose powers of telepathy have faded with old age, could you enlighten us as to your hardware specifics, OS specifics, version of Retrospect (x.x.x), etc.? Thanks, Russ Quote Link to comment Share on other sites More sharing options...
multiplexed Posted August 24, 2009 Author Report Share Posted August 24, 2009 My apologies. I will run in and get those details on Tuesday. Quote Link to comment Share on other sites More sharing options...
multiplexed Posted August 25, 2009 Author Report Share Posted August 25, 2009 Here are some specs on my setup. Retrospect SBS Standard v. 7.6.123 Retrospect Driver Update & Hotfix v. 7.6.101 Windows 2003 SBS Server Standard SP2 Adaptec AHA-2940 pci SCSI controller DAT DDS3 Tape Drive Processor - P4 2.66 Ghz RAM - 2 GB OS Partition C:\ - 9 GB Free Data Partition D:\ - 22 GB Free Quote Link to comment Share on other sites More sharing options...
multiplexed Posted August 30, 2009 Author Report Share Posted August 30, 2009 bump Quote Link to comment Share on other sites More sharing options...
Ramon88 Posted August 31, 2009 Report Share Posted August 31, 2009 Could you list your Media preferences: Preferences > Media (there are four subs: Erasure, Handling, Request and Verify). It's been a long time I've used tape, but these are important settings and probably related to the problem. Quote Link to comment Share on other sites More sharing options...
multiplexed Posted August 31, 2009 Author Report Share Posted August 31, 2009 Thanks for your reply. Here are those preferences ... Erasure Automatically reuse renamed media = Yes Check Minimal erase confirmation =Not Checked Handling Retension Tapes = Not Checked Don't eject remable disks = not Checked Eject tapes and disks when exiting = not checked Stop Removable Storage Manager = Yes Checked Use new media automatically after write failure = not checked Use aspi to communication with device = not checked Request Media request timeout = not checked Automatically skip to blank media = not checked Verification Generate MD5 digests during backup operation = not checked Thanks for any assistance. Quote Link to comment Share on other sites More sharing options...
Ramon88 Posted September 1, 2009 Report Share Posted September 1, 2009 Those look okay. (OT, you could try to generate MD5 digests and use media verification - could be a little faster and is also very reliable). Okay, maybe this is the problem: "The Set3 Recycle is scheduled and launches". If I remember correctly a tape Backup Set has a separate catalog on the system's hard disk. So when you recycle it, it probably clears that catalog and there after it can't find the tape because you left the wrong one in the drive. Because now there is a mismatch between the on disk catalog and the actual tape Retrospect probably forgets it. Probably along that line... Maybe one of the more experienced tape users can shine a light on this, as I'm more experienced with online backup (backups to hard disk arrays and iSCSI units - I used tape a lot in the past though, but it's been a while). Quote Link to comment Share on other sites More sharing options...
multiplexed Posted September 3, 2009 Author Report Share Posted September 3, 2009 Thanks for your input ramon88. bump Quote Link to comment Share on other sites More sharing options...
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