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Windows-Linux -- new client trouble


MrPete

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Our network has several windoze machines, and three linux clients. Two of the three linux clients are fine. The third one (intended eventually as a newer replacement) is not.

 

I'm seeking help in how to diagnose the problem.

 

The good news:

* The client (a small system, not much on it, running Centos 5.2 version of Red Hat EL 5.2) installs ok. Current (7.6.100) client.

* GUI Retrospect UI works (java installed ok)

* Client is visible and accessible on the network

* Backup initiates ok

* The list of volumes is returned correctly for the log file

 

The bad news:

* Backup immediately fails. The infamous SThreadSpawn: pthred_create() error 12

 

What I have tried:

* Multiple reinstalls

* Log file browsing

* Hardware swaps

 

Any ideas to help me get started diagnosing this? Are there debug switches I can enable?

 

Thanks muchly!

Pete

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Solved it!

 

I tride some partial backups (individual volumes) and all was well... further sleuthing...

 

The Real Issue was somehow the default volume set for that client was set to "Desktop". Changed to selected volumes and chose what we wanted... and everything works great.

 

FWIW...

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