jspiel Posted July 3, 2009 Report Share Posted July 3, 2009 I have a lot of this errors in the log file : MapError: unknown Mac error 20 Any idea of what it is ? Quote Link to comment Share on other sites More sharing options...
matthealey Posted August 11, 2009 Report Share Posted August 11, 2009 I have had this pop up a bit as well... anyone have any ideas? Quote Link to comment Share on other sites More sharing options...
plevin Posted November 5, 2009 Report Share Posted November 5, 2009 I have it as well, did you ever figure it out?? 11/4/2009 8:29:40 PM: Copying 2.0TB ABCD_RAID MapError: unknown Mac error 20 MapError: unknown Mac error 20 11/4/2009 8:32:05 PM: Snapshot stored, 75.4 MB 11/4/2009 8:32:35 PM: Execution completed successfully Completed: 55 files, 144.0 MB Performance: 239.9 MB/minute Duration: 00:02:54 (00:02:17 idle/loading/preparing) Quote Link to comment Share on other sites More sharing options...
tobiaslinder Posted November 24, 2009 Report Share Posted November 24, 2009 I have exactly the same problem here on two separate servers with the newest built (626). The operating system is 10.5.8 server. Is anyone from Dantz hearing us here??? Quote Link to comment Share on other sites More sharing options...
rhwalker Posted November 24, 2009 Report Share Posted November 24, 2009 Is anyone from Dantz hearing us here??? Two points. (1) Dantz ceased to exist years ago. See the press release from October 12, 2004: EMC Acquires Dantz Development Corporation So, it's pretty certain that no one from Dantz is hearing you. (2) Perhaps you misunderstand, and think that these forums are the way to contact EMC Tech Support. They aren't. These forums are user-to-user support. See the forum rules: Retrospect Forum Rules This forum is a community based self help tool for users of the Retrospect Backup Software and other EMC Insignia Products. ... While this forum is monitored by members of the EMC Technical Support team, it is not possible to reply to all questions and threads. This forum is not an official method for contacting technical support. EMC employees are under no obligation to reply to individual forum posts. If you need immediate technical support, you can contact technical support directly at http://www.emcinsignia.com/contactsupport Hope this helps, Russ Quote Link to comment Share on other sites More sharing options...
bollar Posted November 27, 2009 Report Share Posted November 27, 2009 Same here. Have left a note for support: I am having a problem with the following attached error. This job appears to hang -- the log shows the attached message and the summary says "closing" but the job never completes and is never removed from the activities list. I am using Version 8.1 (build 626) / Mac OS X 10.6.2 Server I have searched the knowledge base and the forum, and found no potential solutions. + Normal backup using Media Room Mac mini on NAS Pro at 11/26/2009 1:18 PM (Execution unit 3) To Media Set Media Room Mac mini on NAS... - 11/26/2009 1:18:22 PM: Copying Macintosh HD on Media Room Mac mini MapError: unknown Mac error 22 TFile::Close: close failed, /Volumes/retro-nas/Retrospect/Media Room Mac mini on NAS/1-Media Room Mac mini on NAS/AA000028.rdb, oserr 22, error -1002 TMacFileLoc::Delete: UDeleteFile failed, /Volumes/retro-nas/Retrospect/Media Room Mac mini on NAS/1-Media Room Mac mini on NAS/AA000028.rdb, oserr 16, error -1020 Quote Link to comment Share on other sites More sharing options...
bchern Posted February 2, 2010 Report Share Posted February 2, 2010 Same error here on the server which is running Retrospect. 8.1 (626). And, I don't know how to tell if the server is really getting backed up or stopping prematurely because of the error. Quote Link to comment Share on other sites More sharing options...
rhwalker Posted February 2, 2010 Report Share Posted February 2, 2010 I suggest that you contact EMC Retrospect support: Contact EMC Retrospect support Or you could wait for the next bug fix update that is supposed to happen sometime later this year: Next bugfix update expected later this year This is not the sort of problem that can be fixed in these user-to-user forums. Russ Quote Link to comment Share on other sites More sharing options...
dmonbarren Posted May 12, 2010 Report Share Posted May 12, 2010 On the off chance someone else wanders in here looking for this answer (as I did), you can find it in the EMC Knowledgebase. Search for the "exact phrase": Unknown Mac Error 20 The Knowledgebase doc on the error says: "Retrospect 8 for Macintosh may display the following text in your log during backup: "MapError: unknown Mac error 20 "This is debug logging displayed by Retrospect and is not an actual error to be worried about. As long as the backup reports "completed successfully" or has no errors displayed with a Red Arrow in the left margin, your backup is secure." So it's nothing to be concerned about, EMC says (which begs the question why it's showing up). It's still there in the most recent version 8.1 (build 626) Quote Link to comment Share on other sites More sharing options...
rhwalker Posted May 12, 2010 Report Share Posted May 12, 2010 On the off chance someone else wanders in here looking for this answer (as I did), you can find it in the EMC Knowledgebase. Search for the "exact phrase": Unknown Mac Error 20 Yup, and note that the Knowledgebase article was added six days after my last post, upthread. That article didn't exist at the time this thread was active. Russ Quote Link to comment Share on other sites More sharing options...
plevin Posted May 17, 2010 Report Share Posted May 17, 2010 On the off chance someone else wanders in here looking for this answer (as I did), you can find it in the EMC Knowledgebase. Search for the "exact phrase": Unknown Mac Error 20 Thank you. Quote Link to comment Share on other sites More sharing options...
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