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dramsey

Search bug?

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I'm trying to restore some files to my Mac OS X machine from my PC running Retrospect 6.0 Multi Server.

 

 

 

Using the "Find Files" command in Restore, I enter a search criteria. The "Searching and Retrieval" window shows 3 files found in the "Files Chosen" area.

 

 

 

I'd like to see what they are...but when I click on the "Files Chosen" button, the number of files found immediately changes to "0" and a "Not ready to execute" message appears at the top of the screen.

 

 

 

I can't figure out how to get by this-- looks like some sort of bug to me.

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You have to mark those 3 files found as chosen so that you can restore them. This is done under Files Chosen after it finds the 3 files.

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"You have to mark those 3 files found as chosen so that you can restore them. This is done under Files Chosen after it finds the 3 files."

 

 

 

I'd like to, but I can't-- that's what I've been trying to say.

 

 

 

After I do the search, "Files Chosen" looks like this:

 

 

 

+--------------+ Temp Titan 3 files 4.7M

 

| Files Chosen | -----------------------------------

 

+--------------+ Total 3 files 4.7M

 

 

 

(That's supposed to be the "Files Chosen" button represented above!)

 

 

 

When I click the button, the display instantly changes to:

 

 

 

+--------------+ Temp Titan 0 files zero K

 

| Files Chosen | -----------------------------------

 

+--------------+ Total 0 files zero K

 

 

 

So how do I see the list of files it found?

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Clicking on Files Chosen should bring up a browser window with your search results.

 

 

 

As a test, try this: Set up the same restore, but use your local hard drive as the destination. When you click on Files Chosen, do you get a browser window with the search results?

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"As a test, try this: Set up the same restore, but use your local hard drive as the destination. When you click on Files Chosen, do you get a browser window with the search results?"

 

 

 

Yes! When I select the PC's local disk (instead of the Mac's remote disk) as the destination, clicking on the Files Chosen button opens a browser showing the files. When the remote disk is specified as the destination, clicking on the Files Chosen button sets the number of found files to zero.

 

 

 

I assume it should work the same in either case.

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This is a known issue that we are working on. As a workaround you can select a local volume as the restore destination then switch to the client destination and run the restore without selecting 'Files Chosen'.

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