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Klean

serious error at tmemory.cpp-1203

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Running Vista SP1 x84 with Retrospect 7.6.2.101 as a scheduled backup, I get the following error in my interactive services dialog box:

 

Retrospect has encountered a serious error:

Assertion failure at tmemory.cpp-1203

 

A log of this error has been written to the file "assert_log.utx"

 

Please tell EMC about this Problem

 

I will upload the log if you tell me which file host to use.

 

Please advise. Thank You.

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Yes. It has happened for 3 weeks now - with several restarts in between.

 

I can run immediate backups with no problems. But the scheduled backups always end with the same error. It makes me think that the error stems from the schedule running through the interactive service - though I don't know.

 

It has me stumped. I have searched everywhere for a solution.

 

I can provide the log if need be. Just let me know how you would like me to get it to you.

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Note: I have found someone with the same symptoms:

 

http://forums.dantz.com/showtopic.php?fid/29/tid/26832/

 

 

 

Here is relevant (latest - reoccuring error) part of my log:

 

OS: Windows Vista version 6.0 (build 6001), Service Pack 1, (32 bit)
Application: C:\Program Files\Retrospect\Retrospect 7.6\retrospect.exe, version 7.6.123
Driver Update and Hot Fix version 7.6.2.101
Exception occurred on 5/11/2009 at 5:44:14 AM
Error info: Assertion failure at "tmemory.cpp-1203"
Exception code: e0000000 ASSERTION
Fault address: 76c642eb 0001:000432eb (null)

ERROR: Error while initializing dbghelp.dll, GetLastError: 0 (Address: 00000000)
Thread ID:     224c, Name: Execution thread

EAX:0473a564  CS:001b EIP:76c642eb  EFlags:00000212
EBX:01940f90  SS:0023 ESP:0473a564  EBP:   0473a5b4
ECX:00000003  DS:0023 ESI:60083758  FS:    003b
EDX:00000000  ES:0023 EDI:0473a5f4  GS:    0000


Module           Fn (symbol or seg:offset in DLL)   Args
===============  =================================  =======================================================================
kernel32.dll     0001:000432eb                      e06d7363        1        3  473a5e8  473c060  473cdd8 e06d7363        1 
bdrock20.dll     __CxxThrowException        +34            0        0  473c060  473cdd8  1940f90        1  473a604  473a184 
bdrock20.dll     DebugHandler::Throw        +7C     e0000000        1        1  473a658  473a758 600552f3 e0000000        1 
bdrock20.dll     assertLog                  +16     e0000000        1  473a658   'essA'   'oitr'   'af n'   'ruli'   'ta e' 
bdrock20.dll     Debug                      +63     6007f8f0      4b3  473abf4      202   'Heap'  473bff0 6352f5c7    7e934 
bdrock20.dll     TMemory::SetSize           +CF        7e934 ffff0002        5        0  473a7a4  473a7a4  473a9cc  473a9cc 
pcvldrvr.dll     PCAddDantzInf              +247     47481f4        0 6007d850        0  473cd94 6357aa36        0  473c02c 
pcvldrvr.dll     PCGetDriverFilesByDev      +56      47481f4        1  406b538        0  473cda0 6060c35c  406b07c  47481f4 
PCVOL.DLL        vlocGetDriverFilesByDev    +45      406b07c  47481f4        1        0        0        0        0        0 
meson.dll        ModuleData::send           +79C     406b07c   'vDfD'  47481f4        1        0        0        0        0 
PCVOL.DLL        vtopSaveNTInfo             +C21     406b07c  31caf64     1017  4751990      20d  3fadae0 6060f436 606570b4 
PCVOL.DLL        vtopSaveCatalogMetadata    +E51     406b07c  40c5774      fc1  31aced4       -3  4751990  4134484        1 
PCVOL.DLL        vtopBuildStateFiles        +1383    406b07c  40c5774      fc1  31aced4   1f273c        1  4134484        0 
meson.dll        ModuleData::send           +79C     406b07c   'VBSF'  40c5774      fc1  31aced4   1f273c        1  4134484 
ENGINEHI.DLL     extoBuildStateFiles        +1B9      1f06d4   1f328c  4011c94  4756210 76c64ef6  4756228 76c64fb2   178c70 
ENGINEHI.DLL     extoBeginOne               +C91      1f06d4        0  475bddc  475bdd4        1        1     1bd6        0 
meson.dll        doTask                     +21E      'ExOn'  1ab7d20        0        0  475b470  475b470 60641bec  475c04c 
meson.dll        TThread::TaskCall          +21       1a6214   'ExOn'  1ab7d20   1f06d4        0  475bddc  475bdd4        1 
ENGINEHI.DLL     extoBegin                  +91F      1f06d4        0   1f06ec  475d2f8       31   160000        0        0 
meson.dll        ModuleData::send           +79C      1f06d4   'ExBg'        0   1f06ec  475d2f8       31   160000        0 
meson.dll        doTask                     +299      'ExOp'        0   1f06d4   'ExBg'  475d2bc  475d2bc  475fca0  475d504 
meson.dll        TThread::TaskSend          +23       1a6214   'ExOp'   1f06d4   'ExBg'        0   1f06ec  475d2f8       31 
ENGINEHI.DLL     execDoRun                  +237      1f06d4   1f06ec  326fb14  475e774 6060c35c   1f06d4  326fb14   1f06d4 
meson.dll        doTask                     +21E      'EScr'  1acfc40        0        0  475d9f4  475d9f4  475d9ec  475da00 
meson.dll        TThread::TaskCall          +21       1a6214   'EScr'  1acfc40   1f06d4   1f06ec  326fb14  475e774 6060c35c 
ENGINEHI.DLL     execRun                    +4B       1f06d4  326fb14   1f06d4   'TSHG'        0   'EUnt'     1770  349c450 
meson.dll        ModuleData::send           +79C      1f06d4   'ExRu'  326fb14   1f06d4   'TSHG'        0   'EUnt'     1770 
meson.dll        TMesonMsg::Do              +92     739a0017     10f9   1a6214   166ee8  3ff4a08   1670ec  475ebbc 600428ca 
meson.dll        TThread::mesonDoOne        +155      1a6214  475eab4 6061163d        0  475ed5c        0        0  475ec10 
meson.dll        TThread::mesonQFlush       +3E            0  475ed5c        0        0  475ec10        1       10        0 
meson.dll        msgHelper                  +2D       1a6214        1  475f018  475f500  1940f90 76c6c55b   1a6214   1edb78 
meson.dll        doTask                     +21E      'Msg ' 60611610        0        0  475efa4  475efa4        1  475efdc 
meson.dll        TThread::TaskCall          +21       1a6214   'Msg ' 60611610   1a6214        1  475f018  475f500  1940f90 
meson.dll        TThread::MsgBlock          +96       'Msg '  475f4a0 606390ee  475f990 606390ee   'LopT'   1a6214 60045fef 
meson.dll        msgInTask                  +1F      475f990 606390ee   'LopT'   1a6214 60045fef        0  349a5e8  475fea4 
meson.dll        doTask                     +21E      'MsgT' 606128b0        0        0  475f4d8  475f4d8   1a6214  475f4d8 
meson.dll        TThread::TaskCall          +21       1a6214   'MsgT' 606128b0  475f990 606390ee   'LopT'   1a6214 60045fef 
meson.dll        loopInTask                 +27       'LopT'   1a6214 60045fef        0  349a5e8  475fea4 60641d52        0 
meson.dll        doTask                     +21E      'LopT' 60612880        0        0  475f9c8  475f9c8  349a5e8  475f9e8 
meson.dll        TThread::TaskCall          +21       1a6214   'LopT' 60612880   'LopT'   1a6214 60045fef        0  349a5e8 
meson.dll        TThread::MsgLoop           +45       'LopT'        0  475feb0 606390ee   24be1c  349b6c8  31aced4     1b1e 
ENGINEHI.DLL     execMakeThreadProc         +93       24be1c  349b6c8  31aced4     1b1e     1be2        1     1ad3        1 
meson.dll        doTask                     +21E      'Task'  1acc840        0        0  475fee8  475fee8   '``EF'  475ff54 
meson.dll        TThread::TaskCall          +21       1a6214   'Task'  1acc840   24be1c  349b6c8  31aced4     1b1e     1be2 
meson.dll        modThreadRoot              +15B     349a614        0        0  1940f90        0  475ff60        0  475ffc4 
MSVCR71.dll      0001:00008565                       1940f90  475ffd4 77c9e4b6  1940f90 6397f6f2        0        0  1940f90 
kernel32.dll     0001:00043911                       1940f90 6397f6f2        0        0  1940f90        0        0        0 
ntdll.dll        0001:0003d4b6                      
ntdll.dll        0001:0003d489                      


Thread ID:     1548, Name: driver_thread

EAX:00000000  CS:001b EIP:77cb9a94  EFlags:00000246
EBX:01940f90  SS:0023 ESP:0485ea04  EBP:   0485ea20
ECX:001a71f8  DS:0023 ESI:0485ea74  FS:    003b
EDX:030a197c  ES:0023 EDI:0485eac0  GS:    0000


Module           Fn (symbol or seg:offset in DLL)   Args
===============  =================================  =======================================================================
ntdll.dll        0001:00058a94                       485ea74        0        0        0   1a6d9c  485ea90 60611858  485ea74 
bdrock20.dll     UGetMessage                +25      485ea74        0        0        0        0  485ed24        0        0 
meson.dll        msgHelper                  +248      1a6d9c        1  485eff4  485f4dc  1940f90  485efa4   1a6d9c   160000 
meson.dll        doTask                     +21E      'Msg ' 60611610        0        0  485ef80  485ef80        1  485efb8 
meson.dll        TThread::TaskCall          +21       1a6d9c   'Msg ' 60611610   1a6d9c        1  485eff4  485f4dc  1940f90 
meson.dll        TThread::MsgBlock          +96       'Msg '  485f47c 606390ee  485f96c 606390ee   'LopT'   1a6d9c   'poAd' 
meson.dll        msgInTask                  +1F      485f96c 606390ee   'LopT'   1a6d9c   'poAd'        0  485f9dc  485f9ec 
meson.dll        doTask                     +21E      'MsgT' 606128b0        0        0  485f4b4  485f4b4   1a6d9c  485f4b4 
meson.dll        TThread::TaskCall          +21       1a6d9c   'MsgT' 606128b0  485f96c 606390ee   'LopT'   1a6d9c   'poAd' 
meson.dll        loopInTask                 +27       'LopT'   1a6d9c   'poAd'        0  485f9dc  485f9ec 60641d52        0 
meson.dll        doTask                     +21E      'LopT' 60612880        0        0  485f9a4  485f9a4   21e60c  485f9c4 
meson.dll        TThread::TaskCall          +21       1a6d9c   'LopT' 60612880   'LopT'   1a6d9c   'poAd'        0  485f9dc 
meson.dll        TThread::MsgLoop           +45       'LopT'  485fa28  485ff10  40c13cc      3e8  40c13b4   'Timr'  40c13b4 
devices.dll      devThread                  +15A     2dfada4  2b065e0  2b052e0  2b06588  2b055b4        0  8000024        1 
meson.dll        doTask                     +21E      'Task' 601787f0        0        0  485fee8  485fee8   '``EF'  485ff54 
meson.dll        TThread::TaskCall          +21       1a6d9c   'Task' 601787f0  2dfada4  2b065e0  2b052e0  2b06588  2b055b4 
meson.dll        modThreadRoot              +15B     2b051f8        0        0  1940f90        0  485ff60        0  485ffc4 
MSVCR71.dll      0001:00008565                       1940f90  485ffd4 77c9e4b6  1940f90 6367f6f2        0        0  1940f90 
kernel32.dll     0001:00043911                       1940f90 6367f6f2        0        0  1940f90        0        0        0 
ntdll.dll        0001:0003d4b6                      7c3494f6  1940f90        0        0        0        0 7c3494f6  1940f90 
ntdll.dll        0001:0003d489                      7c3494f6  1940f90        0 3cbea1f6  10152f7 ffeeffee        0  78e0010 


Thread ID:     1e84, Name: RetroFrameThread

EAX:001b0cdc  CS:001b EIP:77cb9a94  EFlags:00000246
EBX:01948a88  SS:0023 ESP:03e2ea28  EBP:   03e2ea44
ECX:001b0cdc  DS:0023 ESI:03e2ea98  FS:    003b
EDX:001b0cdc  ES:0023 EDI:03e2eae4  GS:    0000


Module           Fn (symbol or seg:offset in DLL)   Args
===============  =================================  =======================================================================
ntdll.dll        0001:00058a94                       3e2ea98        0        0        0   1b01fc  3e2eab4 60611858  3e2ea98 
bdrock20.dll     UGetMessage                +25      3e2ea98        0        0        0        0  3e2ed48        0        0 
meson.dll        msgHelper                  +248      1b01fc        1  3e2f018  3e2f500  1948a88 76c6c55b   1b01fc   1ae1f8 
meson.dll        doTask                     +21E      'Msg ' 60611610        0        0  3e2efa4  3e2efa4        1  3e2efdc 
meson.dll        TThread::TaskCall          +21       1b01fc   'Msg ' 60611610   1b01fc        1  3e2f018  3e2f500  1948a88 
meson.dll        TThread::MsgBlock          +96       'Msg '  3e2f4a0 606390ee  3e2f990 606390ee   'LopT'   1b01fc 60045fef 
meson.dll        msgInTask                  +1F      3e2f990 606390ee   'LopT'   1b01fc 60045fef        0   12d3d4  3e2fea4 
meson.dll        doTask                     +21E      'MsgT' 606128b0        0        0  3e2f4d8  3e2f4d8   1b01fc  3e2f4d8 
meson.dll        TThread::TaskCall          +21       1b01fc   'MsgT' 606128b0  3e2f990 606390ee   'LopT'   1b01fc 60045fef 
meson.dll        loopInTask                 +27       'LopT'   1b01fc 60045fef        0   12d3d4  3e2fea4 60641d52        0 
meson.dll        doTask                     +21E      'LopT' 60612880        0        0  3e2f9c8  3e2f9c8   'retr'  3e2f9e8 
meson.dll        TThread::TaskCall          +21       1b01fc   'LopT' 60612880   'LopT'   1b01fc 60045fef        0   12d3d4 
meson.dll        TThread::MsgLoop           +45       'LopT'   1b115c  3e2feb0 606390ee  3153bc4   12d3c4  31aced4   12d194 
UIPROD.DLL       rfThread                   +E4      3153bc4   12d3c4  31aced4   12d194   12d194        0       10   120000 
meson.dll        doTask                     +21E      'Task' 619bf210        0        0  3e2fee8  3e2fee8   '``EF'  3e2ff54 
meson.dll        TThread::TaskCall          +21       1b01fc   'Task' 619bf210  3153bc4   12d3c4  31aced4   12d194   12d194 
meson.dll        modThreadRoot              +15B      12d0dc        0        0  1948a88        0  3e2ff60        0  3e2ffc4 
MSVCR71.dll      0001:00008565                       1948a88  3e2ffd4 77c9e4b6  1948a88 6400f6f2        0        0  1948a88 
kernel32.dll     0001:00043911                       1948a88 6400f6f2        0        0  1948a88        0        0        0 
ntdll.dll        0001:0003d4b6                      7c3494f6  1948a88        0        0        0        0 7c3494f6  1948a88 
ntdll.dll        0001:0003d489                      7c3494f6  1948a88        0        1        0  4a48370        0        0 


Thread ID:     1bec, Name: Volume tracker thread

EAX:00000001  CS:001b EIP:77cb9a94  EFlags:00000246
EBX:01948a88  SS:0023 ESP:03c5e7f8  EBP:   03c5e814
ECX:03c5e7f8  DS:0023 ESI:03c5e868  FS:    003b
EDX:77cb9a94  ES:0023 EDI:03c5e8b4  GS:    0000


Module           Fn (symbol or seg:offset in DLL)   Args
===============  =================================  =======================================================================
ntdll.dll        0001:00058a94                       3c5e868        0        0        0  32723c4  3c5e884 60611858  3c5e868 
bdrock20.dll     UGetMessage                +25      3c5e868        0        0        0        0  3c5eb18        0        0 
meson.dll        msgHelper                  +248     32723c4        1  3c5ede8  3c5f2d0  1948a88        3  32723c4    10001 
meson.dll        doTask                     +21E      'Msg ' 60611610        0        0  3c5ed74  3c5ed74        1  3c5edac 
meson.dll        TThread::TaskCall          +21      32723c4   'Msg ' 60611610  32723c4        1  3c5ede8  3c5f2d0  1948a88 
meson.dll        TThread::MsgBlock          +96       'Msg '  3c5f270 606390ee  3c5f760 606390ee   'LopT'  32723c4 60045fef 
meson.dll        msgInTask                  +1F      3c5f760 606390ee   'LopT'  32723c4 60045fef        0  3497adc  3c5f9ec 
meson.dll        doTask                     +21E      'MsgT' 606128b0        0        0  3c5f2a8  3c5f2a8  32723c4  3c5f2a8 
meson.dll        TThread::TaskCall          +21      32723c4   'MsgT' 606128b0  3c5f760 606390ee   'LopT'  32723c4 60045fef 
meson.dll        loopInTask                 +27       'LopT'  32723c4 60045fef        0  3497adc  3c5f9ec 60641d52        0 
meson.dll        doTask                     +21E      'LopT' 60612880        0        0  3c5f798  3c5f798  3497adc  3c5f7b8 
meson.dll        TThread::TaskCall          +21      32723c4   'LopT' 60612880   'LopT'  32723c4 60045fef        0  3497adc 
meson.dll        TThread::MsgLoop           +45       'LopT'        0  3c50000        0        0      4e4        0  3c5f7e0 
PCVOL.DLL        vtloVolTrakThread          +91      3497bb8  3497bb8  317b3bc       15        0        0        0        0 
meson.dll        doTask                     +21E      'Task' 6095ba40        0        0  3c5fee8  3c5fee8   '``EF'  3c5ff54 
meson.dll        TThread::TaskCall          +21      32723c4   'Task' 6095ba40  3497bb8  3497bb8  317b3bc       15        0 
meson.dll        modThreadRoot              +15B     3497b08        0        0  1948a88        0  3c5ff60        0  3c5ffc4 
MSVCR71.dll      0001:00008565                       1948a88  3c5ffd4 77c9e4b6  1948a88 6427f6f2        0        0  1948a88 
kernel32.dll     0001:00043911                       1948a88 6427f6f2        0        0  1948a88        0        0        0 
ntdll.dll        0001:0003d4b6                      7c3494f6  1948a88        0        0        0        0 7c3494f6  1948a88 
ntdll.dll        0001:0003d489                      7c3494f6  1948a88        0  5230000  4960000        0        0    5f000 


Thread ID:     20d8, Name: Adding clients

EAX:031b26ac  CS:001b EIP:77cb9a94  EFlags:00000246
EBX:01948a88  SS:0023 ESP:0369ea2c  EBP:   0369ea48
ECX:0369f498  DS:0023 ESI:0369ea9c  FS:    003b
EDX:00000000  ES:0023 EDI:0369eae8  GS:    0000


Module           Fn (symbol or seg:offset in DLL)   Args
===============  =================================  =======================================================================
ntdll.dll        0001:00058a94                       369ea9c        0        0        0  31b26ac  369eab8 60611858  369ea9c 
bdrock20.dll     UGetMessage                +25      369ea9c        0        0        0      105  369ed4c        0        0 
meson.dll        msgHelper                  +248     31b26ac        1  369f01c  369f504  1948a88 102e4a16  31b26ac 77cc861f 
meson.dll        doTask                     +21E      'Msg ' 60611610        0        0  369efa8  369efa8        1  369efe0 
meson.dll        TThread::TaskCall          +21      31b26ac   'Msg ' 60611610  31b26ac        1  369f01c  369f504  1948a88 
meson.dll        TThread::MsgBlock          +96       'Msg '  369f4a4 606390ee  369f994 606390ee        0  31b26ac 60045fef 
meson.dll        msgInTask                  +1F      369f994 606390ee        0  31b26ac 60045fef        0  3499a90  369fea4 
meson.dll        doTask                     +21E      'MsgR' 606128b0        0        0  369f4dc  369f4dc  31b26ac  369f4dc 
meson.dll        TThread::TaskCall          +21      31b26ac   'MsgR' 606128b0  369f994 606390ee        0  31b26ac 60045fef 
meson.dll        loopInTask                 +27            0  31b26ac 60045fef        0  3499a90  369fea4 60641d52        0 
meson.dll        doTask                     +21E    83e9f784 60612880        0        0  369f9cc  369f9cc  3499a90  369f9ec 
meson.dll        TThread::TaskCall          +21      31b26ac        0 60612880        0  31b26ac 60045fef        0  3499a90 
meson.dll        TThread::MsgLoop           +45            0  369feb0 606390ee  31b2110  31aced4  31aa774        0        0 
NETWORK.DLL      pronAddClientsThread       +5C      31b2110  31aced4  31aa774        0        0        0        0  3499fd4 
meson.dll        doTask                     +21E      'Task' 60729860        0        0  369fee8  369fee8   '``EF'  369ff54 
meson.dll        TThread::TaskCall          +21      31b26ac   'Task' 60729860  31b2110  31aced4  31aa774        0        0 
meson.dll        modThreadRoot              +15B     3499abc        0        0  1948a88        0  369ff60        0  369ffc4 
MSVCR71.dll      0001:00008565                       1948a88  369ffd4 77c9e4b6  1948a88 648bf6f2        0        0  1948a88 
kernel32.dll     0001:00043911                       1948a88 648bf6f2        0        0  1948a88        0        0        0 
ntdll.dll        0001:0003d4b6                      
ntdll.dll        0001:0003d489                      


Thread ID:     20a8, Name: Controller thread

EAX:0319bc64  CS:001b EIP:77cb9a94  EFlags:00000246
EBX:01948a88  SS:0023 ESP:0349e7e0  EBP:   0349e7fc
ECX:0349f034  DS:0023 ESI:0349e850  FS:    003b
EDX:0317b298  ES:0023 EDI:0349e89c  GS:    0000


Module           Fn (symbol or seg:offset in DLL)   Args
===============  =================================  =======================================================================
ntdll.dll        0001:00058a94                       349e850        0        0        0  319bc64  349e86c 60611858  349e850 
bdrock20.dll     UGetMessage                +25      349e850        0        0        0        0  349eb00        0        0 
meson.dll        msgHelper                  +248     319bc64        1  349edd0  349f2b8  1948a88 61b00000  319bc64  349ed90 
meson.dll        doTask                     +21E      'Msg ' 60611610        0        0  349ed5c  349ed5c        1  349ed94 
meson.dll        TThread::TaskCall          +21      319bc64   'Msg ' 60611610  319bc64        1  349edd0  349f2b8  1948a88 
meson.dll        TThread::MsgBlock          +96       'Msg '  349f258 606390ee  349f748 606390ee   'LopT'  319bc64 60045fef 
meson.dll        msgInTask                  +1F      349f748 606390ee   'LopT'  319bc64 60045fef        0   12d0fc  349f9ec 
meson.dll        doTask                     +21E      'MsgT' 606128b0        0        0  349f290  349f290  319bc64  349f290 
meson.dll        TThread::TaskCall          +21      319bc64   'MsgT' 606128b0  349f748 606390ee   'LopT'  319bc64 60045fef 
meson.dll        loopInTask                 +27       'LopT'  319bc64 60045fef        0   12d0fc  349f9ec 60641d52        0 
meson.dll        doTask                     +21E      'LopT' 60612880        0        0  349f780  349f780   12d0fc  349f7a0 
meson.dll        TThread::TaskCall          +21      319bc64   'LopT' 60612880   'LopT'  319bc64 60045fef        0   12d0fc 
meson.dll        TThread::MsgLoop           +45       'LopT'  31c8aac 61125d70  31c8aac  31c8aac        c  3190000        0 
retrospect.exe   controllerThread           +377      1eada4   12ea7c   12d1dc   12d1dc       11        0        0        0 
meson.dll        doTask                     +21E      'Task' 6110dbd0        0        0  349fee8  349fee8   '``EF'  349ff54 
meson.dll        TThread::TaskCall          +21      319bc64   'Task' 6110dbd0   1eada4   12ea7c   12d1dc   12d1dc       11 
meson.dll        modThreadRoot              +15B      12d128        0        0  1948a88        0  349ff60        0  349ffc4 
MSVCR71.dll      0001:00008565                       1948a88  349ffd4 77c9e4b6  1948a88 64abf6f2        0        0  1948a88 
kernel32.dll     0001:00043911                       1948a88 64abf6f2        0        0  1948a88        0        0        0 
ntdll.dll        0001:0003d4b6                      7c3494f6  1948a88        0        0        0        0 7c3494f6  1948a88 
ntdll.dll        0001:0003d489                      7c3494f6  1948a88        0   'Lms.'  1000100        0     191c     9fa8 


Thread ID:     279c, Name: TS Quit request thread

EAX:00000001  CS:001b EIP:77cb9a94  EFlags:00000246
EBX:01941028  SS:0023 ESP:02f0f1a4  EBP:   02f0f1c0
ECX:02f0f74c  DS:0023 ESI:02f0f214  FS:    003b
EDX:00000001  ES:0023 EDI:02f0f260  GS:    0000


Module           Fn (symbol or seg:offset in DLL)   Args
===============  =================================  =======================================================================
ntdll.dll        0001:00058a94                       2f0f214        0        0        0  2d1108c  2f0f230 60611858  2f0f214 
bdrock20.dll     UGetMessage                +25      2f0f214        0        0        0 77ca1da7  2f0f4c4        0        0 
meson.dll        msgHelper                  +248     2d1108c        1  2f0fa28  2f0ff10  1941028  2f0f780  2d1108c  2f0fa28 
meson.dll        doTask                     +21E      'Msg ' 60611610        0        0  2f0f720  2f0f720        1  2f0f758 
meson.dll        TThread::TaskCall          +21      2d1108c   'Msg ' 60611610  2d1108c        1  2f0fa28  2f0ff10  1941028 
meson.dll        TThread::MsgBlock          +96       'Msg '  2f0fa28  2f0ff10  1941028        0      222  2d1108c  2f0f738 
meson.dll        TThread::MsgDelay          +95          3e8        0      220       20  2d10000        0        0 60643093 
meson.dll        QuitFromTSThread           +D2       12e8e8   12e8e8   12eb10   12eb10   12ed38   12ed38       16        0 
meson.dll        doTask                     +21E      'Task' 606193c0        0        0  2f0fee8  2f0fee8   '``EF'  2f0ff54 
meson.dll        TThread::TaskCall          +21      2d1108c   'Task' 606193c0   12e8e8   12e8e8   12eb10   12eb10   12ed38 
meson.dll        modThreadRoot              +15B      12e82c        0        0  1941028        0  2f0ff60        0  2f0ffc4 
MSVCR71.dll      0001:00008565                       1941028  2f0ffd4 77c9e4b6  1941028 6512f6f2        0        0  1941028 
kernel32.dll     0001:00043911                       1941028 6512f6f2        0        0  1941028        0        0        0 
ntdll.dll        0001:0003d4b6                      7c3494f6  1941028        0        0        0        0 7c3494f6  1941028 
ntdll.dll        0001:0003d489                      7c3494f6  1941028        0        3   19d0d8        3  30a1e00        3 


Thread ID:     15e0, Name: Quit handler thread

EAX:0024f9bc  CS:001b EIP:77cb9a94  EFlags:00000246
EBX:01941028  SS:0023 ESP:02d0e378  EBP:   02d0e394
ECX:00000113  DS:0023 ESI:02d0e3e8  FS:    003b
EDX:0024f9bc  ES:0023 EDI:02d0e434  GS:    0000


Module           Fn (symbol or seg:offset in DLL)   Args
===============  =================================  =======================================================================
ntdll.dll        0001:00058a94                       2d0e3e8        0        0        0   24f9bc  2d0e404 60611858  2d0e3e8 
bdrock20.dll     UGetMessage                +25      2d0e3e8        0        0        0 76a20c08  2d0e698        0        0 
meson.dll        msgHelper                  +248      24f9bc        1  2d0e968  2d0ee50  1941028  2d0e92c   24f9bc  2d0ec08 
meson.dll        doTask                     +21E      'Msg ' 60611610        0        0  2d0e8f4  2d0e8f4        1  2d0e92c 
meson.dll        TThread::TaskCall          +21       24f9bc   'Msg ' 60611610   24f9bc        1  2d0e968  2d0ee50  1941028 
meson.dll        TThread::MsgBlock          +96       'Msg '  2d0edf0 606390ee  2d0f2e0 606390ee   'LopT'   24f9bc 60045fef 
meson.dll        msgInTask                  +1F      2d0f2e0 606390ee   'LopT'   24f9bc 60045fef        0   12e800  2d0f9ec 
meson.dll        doTask                     +21E      'MsgT' 606128b0        0        0  2d0ee28  2d0ee28   24f9bc  2d0ee28 
meson.dll        TThread::TaskCall          +21       24f9bc   'MsgT' 606128b0  2d0f2e0 606390ee   'LopT'   24f9bc 60045fef 
meson.dll        loopInTask                 +27       'LopT'   24f9bc 60045fef        0   12e800  2d0f9ec 60641d52        0 
meson.dll        doTask                     +21E      'LopT' 60612880        0        0  2d0f318  2d0f318   12e800  2d0f338 
meson.dll        TThread::TaskCall          +21       24f9bc   'LopT' 60612880   'LopT'   24f9bc 60045fef        0   12e800 
meson.dll        TThread::MsgLoop           +45       'LopT'  2d0f34c  2d0f34c       11  2d00000        0        0  2d0f5dc 
meson.dll        QuitWindowStart            +174           0   12e8d8   12eb10   12eb10   12ed38   12ed38   690000        0 
meson.dll        doTask                     +21E      'Task' 60619160        0        0  2d0fee8  2d0fee8   '``EF'  2d0ff54 
meson.dll        TThread::TaskCall          +21       24f9bc   'Task' 60619160        0   12e8d8   12eb10   12eb10   12ed38 
meson.dll        modThreadRoot              +15B      12e82c        0        0  1941028        0  2d0ff60        0  2d0ffc4 
MSVCR71.dll      0001:00008565                       1941028  2d0ffd4 77c9e4b6  1941028 6532f6f2        0        0  1941028 
kernel32.dll     0001:00043911                       1941028 6532f6f2        0        0  1941028        0        0        0 
ntdll.dll        0001:0003d4b6                      7c3494f6  1941028        0        0        0        0 7c3494f6  1941028 
ntdll.dll        0001:0003d489                      7c3494f6  1941028        0 3cbea1f6  10152f7 ffeeffee        0  30a0010 


Thread ID:     15a4, Name: Server thread

EAX:001ec2b8  CS:001b EIP:77cb9a94  EFlags:00000246
EBX:01941028  SS:0023 ESP:02c0ea28  EBP:   02c0ea44
ECX:0023ad3c  DS:0023 ESI:02c0ea98  FS:    003b
EDX:02c0ed5c  ES:0023 EDI:02c0eae4  GS:    0000


Module           Fn (symbol or seg:offset in DLL)   Args
===============  =================================  =======================================================================
ntdll.dll        0001:00058a94                       2c0ea98        0        0        0   23a25c  2c0eab4 60611858  2c0ea98 
bdrock20.dll     UGetMessage                +25      2c0ea98        0        0        0        0  2c0ed48        0        0 
meson.dll        msgHelper                  +248      23a25c        1  2c0f018  2c0f500  1941028       40   23a25c        0 
meson.dll        doTask                     +21E      'Msg ' 60611610        0        0  2c0efa4  2c0efa4        1  2c0efdc 
meson.dll        TThread::TaskCall          +21       23a25c   'Msg ' 60611610   23a25c        1  2c0f018  2c0f500  1941028 
meson.dll        TThread::MsgBlock          +96       'Msg '  2c0f4a0 606390ee  2c0f990 606390ee   'LopT'   23a25c 60045fef 
meson.dll        msgInTask                  +1F      2c0f990 606390ee   'LopT'   23a25c 60045fef        0   12e800  2c0fea4 
meson.dll        doTask                     +21E      'MsgT' 606128b0        0        0  2c0f4d8  2c0f4d8   23a25c  2c0f4d8 
meson.dll        TThread::TaskCall          +21       23a25c   'MsgT' 606128b0  2c0f990 606390ee   'LopT'   23a25c 60045fef 
meson.dll        loopInTask                 +27       'LopT'   23a25c 60045fef        0   12e800  2c0fea4 60641d52        0 
meson.dll        doTask                     +21E      'LopT' 60612880        0        0  2c0f9c8  2c0f9c8   12e800  2c0f9e8 
meson.dll        TThread::TaskCall          +21       23a25c   'LopT' 60612880   'LopT'   23a25c 60045fef        0   12e800 
meson.dll        TThread::MsgLoop           +45       'LopT'   239c14  2c0feb0 606390ee        0   12e8d8   720070   620065 
meson.dll        serverThread               +6B            0   12e8d8   720070   620065   12ed38   12ed38   690000        0 
meson.dll        doTask                     +21E      'Task' 6060a1a0        0        0  2c0fee8  2c0fee8   '``EF'  2c0ff54 
meson.dll        TThread::TaskCall          +21       23a25c   'Task' 6060a1a0        0   12e8d8   720070   620065   12ed38 
meson.dll        modThreadRoot              +15B      12e82c        0        0  1941028        0  2c0ff60        0  2c0ffc4 
MSVCR71.dll      0001:00008565                       1941028  2c0ffd4 77c9e4b6  1941028 6522f6f2        0        0  1941028 
kernel32.dll     0001:00043911                       1941028 6522f6f2        0        0  1941028        0        0        0 
ntdll.dll        0001:0003d4b6                      
ntdll.dll        0001:0003d489                      


Thread ID:     2334, Name: Main thread

EAX:00228a28  CS:001b EIP:77cb9a94  EFlags:00000246
EBX:7ffdc000  SS:0023 ESP:0012d5c0  EBP:   0012d5dc
ECX:0000002e  DS:0023 ESI:0012d630  FS:    003b
EDX:00228a28  ES:0023 EDI:0012d67c  GS:    0000


Module           Fn (symbol or seg:offset in DLL)   Args
===============  =================================  =======================================================================
ntdll.dll        0001:00058a94                        12d630        0        0        0   1d48f4   12d64c 60611858   12d630 
bdrock20.dll     UGetMessage                +25       12d630        0        0        0        0   12d8e0        0        0 
meson.dll        msgHelper                  +248      1d48f4        1   12dbb0   12e098 7ffdc000        0   1d48f4        0 
meson.dll        doTask                     +21E      'Msg ' 60611610        0        0   12db3c   12db3c        1   12db74 
meson.dll        TThread::TaskCall          +21       1d48f4   'Msg ' 60611610   1d48f4        1   12dbb0   12e098 7ffdc000 
meson.dll        TThread::MsgBlock          +96       'Msg '   12e038 606390ee   12e528 606390ee   'LopT'   1d48f4        0 
meson.dll        msgInTask                  +1F       12e528 606390ee   'LopT'   1d48f4        0        0        0   12ea38 
meson.dll        doTask                     +21E      'MsgT' 606128b0        0        0   12e070   12e070   1d48f4   12e070 
meson.dll        TThread::TaskCall          +21       1d48f4   'MsgT' 606128b0   12e528 606390ee   'LopT'   1d48f4        0 
meson.dll        loopInTask                 +27       'LopT'   1d48f4        0        0        0   12ea38 60641d52        0 
meson.dll        doTask                     +21E      'LopT' 60612880        0        0   12e560   12e560        0   12e580 
meson.dll        TThread::TaskCall          +21       1d48f4   'LopT' 60612880   'LopT'   1d48f4        0        0        0 
meson.dll        TThread::MsgLoop           +45       'LopT'   12ea44 606390ee        0        b   12ef3c 606390ee        0 
meson.dll        mesonGoLoop                +14            0        b   12ef3c 606390ee        0   12fedc 61120706        0 
meson.dll        doTask                     +21E      'Task' 6060a350        0        0   12ea7c   12ea7c 60641bd7   12ea84 
meson.dll        TThread::TaskCall          +21       1d48f4   'Task' 6060a350        0        b   12ef3c 606390ee        0 
meson.dll        mesonGo                    +129           0   12fedc 61120706        0        0        0   'cejb'   160074 
meson.dll        doTask                     +21E      'Prog' 6060a210        0        0   12ef74   12ef74 6006763b   12ef78 
meson.dll        TThread::TaskCall          +21       1d48f4   'Prog' 6060a210        0   12fedc 61120706        0        0 
meson.dll        Meson                      +2C            0        0        0   'cejb'   160074   177db8        9   1e0000 
retrospect.exe   _WinMain                   +506    61100000        0   161e21        a        0        0 7ffdc000       44 
retrospect.exe   _WinMainCRTStartup         +157    7ffdc000   12ffd4 77c9e4b6 7ffdc000 67f0f6f2        0        0 7ffdc000 
kernel32.dll     0001:00043911                      7ffdc000 67f0f6f2        0        0 7ffdc000        0        0        0 
ntdll.dll        0001:0003d4b6                      
ntdll.dll        0001:0003d489                      

 

 

 

 

 

Looking up the dbghlep.dll on processlibrary, I found:

 

dbghelp.dll is a module that contains functions used for the symbol engine and for the symbol and module enumeration.

 

 

[color:red]I hope this helps in getting to the bottom of the problem.[/color] [color:blue]Please let me know if there are any suggestions?[/color]

 

Thank You for your assistance.

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2 GB RAM

60.9 GB Free space on C Drive

168 GB of Free space on J Drive (drive I back up to)

 

I tried to do another scheduled backup and got another error. Here's my newest assert_log:

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Do you get this error with one specific backup set or have you seen it when using different backup sets?

 

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Same backup set.

 

I was running two alternating set, but found my back up drive would fill very quickly - so I went down to one.

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Sounds good. I will start a new set, schedule a backup and see what happens.

 

I'm thinking I will keep the same script ... just assign a new backup set.

 

Will post back when I get results.

 

Thank You.

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