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Troubles just after install!!


algasys

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Hello Everybody,

 

I just bought an Iomaga externe HD and I also installed Retrospect express with the last update.

 

I have 2 questions and I don't wish to pay for something that should be take charge by the EMC softwriter men! More I encounter some errors in the help menu: all the link move an % to the browser. So I was not able to go to the support or the website.

 

So I write to the customer service because I guess I have the right to have a better service just after install and never used the soft.

 

The other question is: what may I do with the folder "retrospect 7.6" that the install process created in my donwload folder?

 

I thank you by advence (advance?).

 

Regards

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