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Backup error-100 (device rejected command)

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Hi guys hope somebody can help. We are currently running Retrospect 7.6 with a HP U1840 Tape drive. Our current scripts do a disk --> disk backup which works without any issues but for some reason at any point the disk --> tape backup at different points will error with " From Retrospect: Script "DT-Tuesday" failed during automatic execution, error -100 (device rejected command). I have done the following to try and resolve the issue:

  • Flashed tape drive with latest firmware
  • Updates retrospect with the latest version
  • Tryed different preferences within the retrospect program
  • Tryed different tapes


[color:red][/color] On some occasions it does complete the backup but most cases it will fail. I have run out of ideas. Thanks guys



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