FuzzyJohn Posted February 12, 2009 Report Share Posted February 12, 2009 I am setting up a Windows XP Pro SP-3 machine from the ground up. I did a quick backup test using Retrospect Single Server v7.6.123. When I started the backup I did not see the message saying "Preparing for open file backup". During the backup I had several files with Error -1020 (sharing violation). I checked the Volume Shadow Copy service and found it not to be running. On a wim I uninstalled Retrospect Single Server v7.6.123 and installed Retrospect Professional v7.0.326. When I started the backup I saw the message saying "Preparing for open file backup". The backup completed without errors. I checked the Volume Shadow Copy service and fond it to be running. Why the difference between the 2 versions? In Retrospect Single Server v7.6.123 when I tried to enable Open File Backup I got a message saying that my license does not cover that feature. Does the Single Server version require a separate license for open file backup in XP while the Professional version will use XP's VSS? Will Retrospect Professional v7.6 use XP's VSS? I was under the impression that the additional license for open file backup is to use Retrospect's Open File Backup not the Volume Shadow Copy service. Quote Link to comment Share on other sites More sharing options...
SHnee Posted February 23, 2009 Report Share Posted February 23, 2009 Retrospect Professional edition includes Open File Backup for machines running Windows XP. Other editions of Retrospect require the Open File Backup add-on. Quote Link to comment Share on other sites More sharing options...
FuzzyJohn Posted February 23, 2009 Author Report Share Posted February 23, 2009 Thanks. I just found that out after buying the upgrade from v7. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.