"Backup set is in use"

[ctsrutland 0]

We're backing up using proactive backup on Retrospect 7.

 

There's plenty of space on the external disk drive. One day it backs up ok; the next it doesn't, just saying 'backup set is in use'. I've fixed this in the past by closing all the Retrospect processes in Task manager and starting again, but not today.

 

I expect I could reboot the server to fix it, but I don't want to. And I don't want my backups to stop randomly for no good reason either.

 

I've looked in the forums for help, but without luck (the search function doesn't seem to help much)

[Lennart_T 149]

I quote rhwalker.

Please provide:

(1) complete version number of Retrospect

(2) complete version number of Retrospect Driver Update

(3) complete version number of the OS

(4) complete description of hardware being used.

(5) complete description of the steps you are doing

(6) complete description of the problem

 

And I should add one myself:

(7) What kind of backup set do you have?

[pchinn 0]

Usually if you look in the activity monitor you can see exactly what the backup is doing. Pausing Retrospect will usually kill whatever the backup set is doing (albeit not always in the state you want).

[ctsrutland 0]

Thanks for the reply:

Please provide:

(1) complete version number of Retrospect

Retrospect 7.0.326, update ver. 7.0.6.108

 

(3) complete version number of the OS

 

Small Business Server 2003, Service Pack 2 (it did this before SP2 was installed too..)

 

(4) complete description of hardware being used.

 

External 750GB firewire hard drives, being

rotated off-site once a week.

 

(5) complete description of the steps you are doing

 

Running a proactive backup overnight, using Retrospect's grooming policy.

 

(6) complete description of the problem

As described before: It works ok for a while, and then randomly fails to backup saying "backup set is in use". The previous day's backup completed ok, & the external disk has plenty of space, and has not be swapped (400GB free)

 

And I should add one myself:

(7) What kind of backup set do you have?

It's a disk backup set, with one member. Is that what you mean?

 

It's working ok again now, but I'm sure it'll happen again soon enough.

Thanks!