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radamo

Retrospect 7.6.123 Exchange 2003 restores fail bigtime

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Ok I'm at my wits end here, This isnt an emergency to bring up a down production system. I was just making some how to guides for the recovery process for recovering exchange with our various backup apps.

 

So were using

Server 2003 sp2

Exchange 2003 sp2

 

Server 2003 sp2

Retrospect 7.7.123 all updates done

 

Long story short we create RSG assign the storage group to be recovered to it.

Then go into retrospect and walk through the database recovery steps.

After starting the recovery we get the following errors.

 

Executing Restore database from Backup at 1/23/2009 3:16 PM (Execution unit 1)

1/23/2009 3:16:51 PM: Connected to ntexchange-test

To volume First Storage Group on ntexchange-test...

 

1/23/2009 3:16:51 PM: Restoring from ntexchange-test

Restore type: Full

T-8: >>>HrESERestoreAddDatabase(0c7fe1f42) -- Database not found.

Trouble writing files, error -3619 (Database not found)

 

1/23/2009 3:17:15 PM: Execution incomplete

Remaining: 2 files, 11.1 MB

Completed: 1 files, 105.1 MB

Performance: 525.1 MB/minute

Duration: 00:00:23 (00:00:11 idle/loading/preparing)

 

So even if we try to restore without using a recovery storage group it still fails with the same error. There's a long list of errors in the exchange servers event log i'd be happy to post if anyone wants to see them.

 

But when we do a restore using either backup exec 10d or ntbackup the exact same RSG works without any issue and regular recovery of a storage group works without any issues.

 

I have tried everything i can think of here, To be honest this is the first time we've tried to restore using retrospect so we dont even know if it works.

Can anybody verify that restoring storage groups even works with the current rev of the software?

 

Retrospect has no problems restoring the brick level backups BTW.

 

I'd be happy to go into more detail if anyone has any ideas

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Here's the event logs from the exchange server after running a restore.

 

Event Type: Error

Event Source: ESE BACKUP

Event Category: Callback

Event ID: 904

Date: 1/23/2009

Time: 4:18:19 PM

User: N/A

Computer: NTEXCHANGE-TEST

Description:

Information Store (2392) Callback function call ErrESECBRestoreGetDestination ended with error 0xC7FE1F42 Database not found.

.

 

For more information, click http://www.microsoft.com/contentredirect.asp.'>http://www.microsoft.com/contentredirect.asp.'>http://www.microsoft.com/contentredirect.asp.'>http://www.microsoft.com/contentredirect.asp.'>http://www.microsoft.com/contentredirect.asp.'>http://www.microsoft.com/contentredirect.asp.

 

 

 

Event Type: Error

Event Source: MSExchangeIS

Event Category: Exchange Backup Restore

Event ID: 9635

Date: 1/23/2009

Time: 4:18:19 PM

User: N/A

Computer: NTEXCHANGE-TEST

Description:

Failed to find a database to restore to from the Microsoft Active Directory.

Storage Group specified on the backup media is eb07904b-8119-4ce1-b014-2621530f8f48.

Database specified on backup media is Public Folder Store (NTEXCHANGE-TEST), error is 0xc7fe1f42.

 

For more information, click http://www.microsoft.com/contentredirect.asp.

 

 

 

Event Type: Information

Event Source: ESE

Event Category: General

Event ID: 101

Date: 1/23/2009

Time: 4:18:08 PM

User: N/A

Computer: NTEXCHANGE-TEST

Description:

Information Store (2392) The database engine stopped.

 

For more information, click http://www.microsoft.com/contentredirect.asp.

 

 

 

Event Type: Information

Event Source: ESE

Event Category: General

Event ID: 103

Date: 1/23/2009

Time: 4:18:08 PM

User: N/A

Computer: NTEXCHANGE-TEST

Description:

Information Store (2392) First Storage Group: The database engine stopped the instance (1).

 

For more information, click http://www.microsoft.com/contentredirect.asp.

 

 

 

Event Type: Information

Event Source: MSExchangeIS Public Store

Event Category: General

Event ID: 9539

Date: 1/23/2009

Time: 4:18:08 PM

User: N/A

Computer: NTEXCHANGE-TEST

Description:

The Microsoft Exchange Information Store database "First Storage Group\Public Folder Store (NTEXCHANGE-TEST)" was stopped.

 

For more information, click http://www.microsoft.com/contentredirect.asp.

 

 

 

Event Type: Information

Event Source: MSExchangeIS Mailbox Store

Event Category: General

Event ID: 9539

Date: 1/23/2009

Time: 4:18:07 PM

User: N/A

Computer: NTEXCHANGE-TEST

Description:

The Microsoft Exchange Information Store database "First Storage Group\Mailbox Store (NTEXCHANGE-TEST)" was stopped.

 

For more information, click http://www.microsoft.com/contentredirect.asp.

 

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