edmorey Posted January 13, 2009 Report Share Posted January 13, 2009 Hi - we're using SBS standard edition 7.6.x (latest version) to backup our server. We are missing a trick by not using this licence to backup our clients so I am running a test to check this works. I have installed the latest Windows client onto my Windows Vista Business PC and I can connect to the machine from the Retrospect server. I have added the client machine to our backup schedule - however I am getting failures reported saying "error -530 unable to access client". I have verifed that the server can see the client which it can and I have re-entered the password I setup on the client. Still getting the same error. Any ideas? Quote Link to comment Share on other sites More sharing options...
Mayoff Posted January 13, 2009 Report Share Posted January 13, 2009 When exactly does the error happen? What exactly does the log say for this error? Do you see the error trying to browse the disk under Configure>Volumes? Quote Link to comment Share on other sites More sharing options...
edmorey Posted January 14, 2009 Author Report Share Posted January 14, 2009 > When exactly does the error happen? During the execution of our backup script. > What exactly does the log say for this error? "Can't access backup client 'Ed Morey', error -530" > Do you see the error trying to browse the disk under Configure>Volumes? I got the same error and also when I chose CONFIGURE > CLIENTS. However, this was before I had logged in to my machine for the morning. Once I had done that both CONFIGURE > VOLUMES and CONFIGURE > CLIENTS responded correctly and I could see the contents of my machine across the network. Seems to be "is the user logged in or not" issue - what is causing this? Quote Link to comment Share on other sites More sharing options...
edmorey Posted January 19, 2009 Author Report Share Posted January 19, 2009 Hi - just checking in. Does anyone have any ideas about this one? Quote Link to comment Share on other sites More sharing options...
edmorey Posted January 19, 2009 Author Report Share Posted January 19, 2009 One more thing that might be useful. In the client config on the server, when I was setting up the client I changed the descriptive name as it appears in the list of client machines - from the Windows machine name on the network (ACCOUNTS2) to my name (ED MOREY) which is more memorable. Could this have an effect? Quote Link to comment Share on other sites More sharing options...
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