Error 1004 while trying to backup Exchange 2007

[retrotacc]

Hi

 

I have a script that is supposed to run once a week and do a full backup of Exchange. It has not been successful even once though if I run a manual backup of Exchange, that works just fine.

 

Retrospect Server 7.5.508

Retrospect Client on Exchange Server 2007 7.5.116

 

I couldn't backup Exchange 2007 with the newer 7.6 version so had to go back to 7.5

 

I see a lot of these in the Operations Log right after the listing of all the mailboxes that have been found on the server to backup:

 

TPCVol::Set: not a drive letter nor UNC name

 

After that it looks like it backs up the C:\ drive on the Exchange Server just fine but when it gets to the Mailboxes, I get the following:

 

9/10/2008 11:18:50 PM: Copying Mailboxes (M:) on exchange

Followed by tons of these:

 

vlocRDiskDoFileCreate: device number = 0xffffffff

 

After that it looks like its backing up the individual mailboxes but I finally get the error -1004.

 

Could someone please help me figure out what is going on and how to fix it.

 

Thanks

 

 

 

[Mayoff]

Backup of the M: disk is unsupported on an exchange server. This is documented in the user's guide.

 

What operating system system is Exchange 2007 running on? What type of user account are you using for the RBU account? What type of account is being used the "login as" for authentication?

[retrotacc]

I just read the user guide about the M: drive. Thanks for pointing me to it. I still have a question. In the Volumes Database my exchange server shows the following:

 

+Exchange

Local Disk(C:)

Mailboxes(M:)

Transaction Logs(T:)

+Exchange Server

First Storage Group

Second Storage Group

+Exchange Mailboxes

 

So if I select Exchange as Source of an Immediate or scripted backup, I understand that it does not backup M:, but does it backup the "Exchange Mailboxes" and other things without my having explicitly having picked them?

 

Thanks

 

 

 

Edited September 17, 2008 by Guest

[Mayoff]

Yes it should as long as each individual mailbox is listed in the window.

[retrotacc]

All mailboxes get listed in the "Preview" section of the Immediate Backup windows.

 

Thanks for your help!