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willfurby

Empty Exchange Mailbox Volume

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Small Business Server 2003 SP2

Retrospect Small Business Server Standard

Version 7.6.111

Driver Update and Hot Fix, version 7.6.1.101

 

When I view my Volumes, the Exchange Mailboxes is empty. The backup log states the container was empty (had no volumes).

 

I have already looked this up in the knowledge base. The only article I received said to verify the log in credentials. Already done. Still no mailboxes.

 

Does anyone have an answer for this.

 

Thanks.

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Retrospect is configured to run as administrator. When I release the Exchange license and re-license it, the username and password I give is accepted. If I put in a wrong entry it rejects it immediately.

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Administrator is not good enough. Retrospect has very strict requirements. You need to review the Mailbox requirements document found in this section of the forum. The info is also found in the Knowlegebase and the user's guide.

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I am working on that now.

 

We have quite a number of SBS server that are running Retrospect, and we have never had to create a special user. Domain Admin has always worked. What is different with this server (or the others)?

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I hate to top old posts, but I'm having the exact same problem with a copy of Retrospect 7.6 on SBS SP2.

 

I've followed all the steps listed here http://kb.dantz.com/display/2/index.asp?c=&cpc=&cid=&cat=&catURL=&r=0.3722345 to the letter. I still see no mailboxes. I'm backing up Exchange 2003. I can get the first storage group sucessfully, but no mailboxes.

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I couldn't get anything from this link http://kb.dantz.com/display/2/index.asp?c=&cpc=&cid=&cat=&catURL=&r=0.3722345, but I've followed all of the steps that I've found specified and I'm having the same problem on a Server 2003 R2 (fully patched) with Exchange 2003 Enterprise using Retrospect 7.6.111.

 

I've set up a RBU id and done everything I can think of, Why can't I see the individual Mailboxes?

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