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Can't back up registry, error -1001 (unknown Windows OS error)


mcowley

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Hello all.

 

My client is running Retrospect SBS server standard

7.5.11.100

 

And during the backup of the terminal server, via remote agent we get the following error:

T-31: MapError: unknown Windows error 1,016

T-31:TReg::Save(C:\WINNT\TEMP\REG00000): failed, winerr 1016, error -1001

Can't back up registry, error -1001 (unknown Windows OS error)

 

 

A reboot fixes the error once, but then it fails again next full backup. Does anyone have and suggestions for resolving this issue?

 

 

 

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The "Can't back up registry, error -1001 (unknown Windows OS error)" was logged on the server that retrospect is installed on at 4:20:36 AM, and the only log I get around that time on the Terminal server is in the system log at 4:20:26 AM "RSM was stopped."

 

We're backing up to a Quantum DLT-V4, if it helps. There are no scheduled tasks running at that time or executing longer than an hour.

 

 

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