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backup job keeps execution forever


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I have 2 computers where Win SBS is Retrospect backup server and the second one is a client on Win 2003 domain member and has SQL backup Add-on licence. SBS has USB attached drive where catalog and backup files are located.

[color:green]I have upgraded Retrospect on Windows SBS from 7.5 to the recent available 7.6.111. The client has however ver. 7.6.106. I wonder if the diffrence in the last number matters.[/color]

There are 2 daily jobs running from scheduled scripts. the one is daily full backup of the SBS and the second is full backup of the client.

 

The problem is that the job on the client computer never finishes and keeps execution of one of the volumes of SQL server on it. It can hang on any of 8 SQL volumes, however the first script [color:green]job for SBS itself work more less well (why more/less because I do not see that exclusions actually work. Whatever I excluded backup still tries to access and brind sharing violations errors in the log report)[/color]

 

Prior to 7.6 version I had backup finished most of time but sometimes backup server were loosing connectivity with the client. I could not troubleshoot the problem using all the recommended approaches, so I upgraded it to the lates available 7.6.

 

Here is the summary of the configuration and the last log from the hanging backup job:

 

 

 

[color:blue]License manager Info

Version Status

Small Business Server Premium 7.6.111

Backup Clients (Unlimited Clients) 7.6.111 0 used

Backup Server Clients (1-pack 7.6.111 1 used, 0 available

Open File Backup not licensed

User Initiated Restore not licensed

Storage Devices (All devices) 7.6.111

SQL Database Backup (SQL Backup Add-on) 7.6.111 1 used, 0 available

Exchange Database/Mailbox Backup (Exchange Backup Add-on) 7.6.111 1 used, 0 available

 

Clients

Type: Windows backup client

Version: 7.6.106

 

Driver update and hotfix ver. 7.6.1.101

 

[color:red]Activity Monitor

One execution is running and one execution is waiting --> that takes forever untill I kill the job, kill the process on the client and restart it again. Then the situalion repeats with some variations.I believe the waiting appeares as the script tried to start next days jobs while the first jobs is still 'running'[/color]

 

Operations Log

+ Normal backup using AHMA-Fileserver at 9/3/2008 6:00 PM (Execution unit 1)

To Backup Set AHMA-Fileserver...

 

9/3/2008 6:00:01 PM: Connected to ahma-fileserver

* Resolved container ahma-fileserver to 8 volumes:

AHMA on ahma-fileserver

DYNAMICS on ahma-fileserver

master on ahma-fileserver

model on ahma-fileserver

msdb on ahma-fileserver

SSCON on ahma-fileserver

TAHMA on ahma-fileserver

TWO on ahma-fileserver

 

- 9/3/2008 6:00:00 PM: Copying AHMA on ahma-fileserver

Backup type: Full

9/3/2008 6:01:41 PM: Execution completed successfully

Completed: 1 files, 432.2 MB

Performance: 272.9 MB/minute

Duration: 00:01:41 (00:00:06 idle/loading/preparing)

 

 

- 9/3/2008 6:01:42 PM: Copying DYNAMICS on ahma-fileserver

Backup type: Full

9/3/2008 6:02:00 PM: Execution completed successfully

Completed: 1 files, 73.9 MB

Performance: 369.2 MB/minute

Duration: 00:00:17 (00:00:05 idle/loading/preparing)

 

 

- 9/3/2008 6:02:01 PM: Copying master on ahma-fileserver

Backup type: Full

9/3/2008 6:02:12 PM: Execution completed successfully

Completed: 1 files, 11.2 MB

Performance: 111.0 MB/minute

Duration: 00:00:11 (00:00:05 idle/loading/preparing)

 

 

- 9/3/2008 6:02:13 PM: Copying model on ahma-fileserver

Backup type: Full

9/3/2008 6:02:22 PM: Execution completed successfully

Completed: 1 files, 725 KB

Performance: 14.1 MB/minute

Duration: 00:00:09 (00:00:05 idle/loading/preparing)

 

 

- 9/3/2008 6:02:23 PM: Copying msdb on ahma-fileserver

Backup type: Full

9/3/2008 6:02:36 PM: Execution completed successfully

Completed: 1 files, 22.2 MB

Performance: 189.9 MB/minute

Duration: 00:00:12 (00:00:05 idle/loading/preparing)

 

 

- 9/3/2008 6:02:37 PM: Copying SSCON on ahma-fileserver

Backup type: Full

9/3/2008 6:03:20 PM: Execution completed successfully

Completed: 1 files, 318.5 MB

Performance: 516.3 MB/minute

Duration: 00:00:42 (00:00:05 idle/loading/preparing)

 

 

[color:red]- 9/3/2008 6:03:21 PM: Copying TAHMA on ahma-fileserver --> that is the one where the execution is seen as running forewer but it could be any of 8 volumes.[/color]

Backup type: Full[/color][color:green][/color]

 

 

Edited by Guest
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I did that to let support guys like you to get all the info.

 

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can I reallocate SQL backup Adds-on license from one server to another, say in case if I do not need it on the server where it was originally applied?

 

The way it works no is Retrospect server sees DBs of SQL server on the client computer only, but I'd like to let it see SQL DBs on the backup server itself and forget of the SQL on the client.

 

thanks

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