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mike16882

help! Retrospect running forever

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Single Server ver 7.0.328

Suddenly Retrospect is taking forever to complete its backup. Even if I am backing up a single file, it will stop at "building snapshot" with the file always showing "tracking.log" and it runs forever.

 

Please HELP.............................!

 

Thanks.

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What happens if you use a new backup set? Does the same thing happen?

 

Are you backing up a workstation or server operating system? Local backup or a client backup?

 

 

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When I use a new backup set, more or less the same thing happens except this time Retrospect does not stops at "building snapshot" and "tracking.log" but instead stops at "copying.(hard disk name)..."

 

I am backup up Windows XP SP2 workstation. Local backup.

 

I have already re-catalogue the existing file backup set and restored the hard disk (non-operating system partition) by copying it over offline but no improvement.

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A new backup set on a totally different storage device. You could even try writing to the internal hard disk.

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You are running a really old version of Retrospect. Download a trial to the current version and try again. Otherwise, it sounds like a computer problem. Antivirus software could even be a factor.

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I have disabled the antivirus SW but the result is still the same. There is no point in trying the latest version because even if it works, I will not buy a new version. There is only 2 windows PC left in my premises. Unless Retrospect has 64 bit linux version, I would not invest any further money in it.

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I have finally isolated the source of the problem. I stored my catalogue files in an external USB hard disk which I recently reformated. After the reformat, I loaded back the original catalogue files into this USB hard disk. It seems that Retrospect is not happy about this.

 

Any idea how to handle this? Thanks.

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Copy the catalog to the C: disk. Double click on the catalog. This will tell Retrospect about the new location.

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