Can't launch Retrospect

[smallest]

(7.6.111, Vista)

 

every time i try to launch RS now, i get a "Retrospect Monitor" window. there is nothing on the window but a close "X" and what looks like a "power" button . clicking the second button launches another instance of the Retrospect Monitor. there's no text on the window, just a bunch of lines.

 

i've tried launching from the Start menu and from the C:\Program Files\Retrospect\Retrospect 7.6\Retrospect.exe file itself - same result.

 

i can't get the normal RS UI to come up.

 

is this...umm... expected ?

Edited July 30, 2008 by Guest

[Mayoff]

Try to restart the computer. If that does not help, uninstall and reinstall Retrospect.

[smallest]

restarting seemed to fix it.

 

thanks

[jhal]

Hi, this is same issue I have with disk to disk on sbs 2003. Are there any services I could stop to reset the program (would be less inconvenient than restarting server). Thanks.

Edited July 31, 2008 by Guest

[Mayoff]

Can you tell if Retrospect is running in the background?

 

Please open the Operations_log.utx file with a text editor. Does the last entry in the log show that Retrospect has Exited at a specific time? If not, then it could be that Retrospect is running in the background or under a different user account without your knowledge.

 

You can try to rename the Retromonitor.exe application to .old so it is unable to launch and see what happens.

 

C:\Program Files\Retrospect\Retrospect 7.6\monitor