sssonick Posted May 19, 2008 Report Share Posted May 19, 2008 Hi, We are running Retrospect 6.0.206, and keep getting this error: -17/05/2008 05:02:43: Copying Environments on RT3NAS2 17/05/2008 05:02:43: Connected to RT3NAS2 T-15: MapError: unknown Windows error -2,147,024,809 T-15: VssWEnumWriterMetadata: GatherWriterMetadata failed, winerr -2147024809, error -1001 Can't save Snapshot in Friday A, error -1019 (not enough resources) 17/05/2008 11:35:17: 1 execution errors Completed: 480276 files, 41.3 GB Performance: 112.7 MB/minute Duration: 06:32:25 (00:17:46 idle/loading/preparing) This happens on all BackUp Sets on every day. RT3NAS2 is a NAS Server, spec is: Windows 2003 Server R2, Service Pack 1, 1.8GHz processor, 1GB RAM, 135GB free space on HDD. The PC that is doing the BackUp has the spec of: Windows 2000 SP4, 2.4GHz processor, 2GB RAM, 4GB free space on HDD. Error –1019 is my main issue here, the back up seems to get done, but when I go into the back up drive, there are no files for this server. There are no other errors or logs relating this issue. Any help in resolving this issue will save me a fortune in Prozac. Quote Link to comment Share on other sites More sharing options...
Mayoff Posted May 19, 2008 Report Share Posted May 19, 2008 What is the location of the catalog files? How much free space is on the disk with the catalogs? how much free space is on the C drive? Quote Link to comment Share on other sites More sharing options...
sssonick Posted May 19, 2008 Author Report Share Posted May 19, 2008 Hi, The Catalogue files are on the C drive on the PC that we use to do the back ups. Free space on the drive where the Catalogues are is 4GB Quote Link to comment Share on other sites More sharing options...
Mayoff Posted May 19, 2008 Report Share Posted May 19, 2008 Since the problem happens to all backup sets, I would try a catalog rebuild, saving the catalog to a different disk (with more free space) and see what happens. Quote Link to comment Share on other sites More sharing options...
sssonick Posted May 20, 2008 Author Report Share Posted May 20, 2008 The problems happens on all backup sets, yet it is the same server that has this error, and only this server. I have checked the Event logs for the server (source) and the backup PC(destination), neither have anything in them that corresponds to the the errors, so maybe the catalogue files do not need repairing!!!........maybe??? Quote Link to comment Share on other sites More sharing options...
sssonick Posted May 22, 2008 Author Report Share Posted May 22, 2008 Having watched the back up taking place, the volume is scanned, then the error shows, and then the attempted back up takes place, how is the error occuring before the back up takes place?? Quote Link to comment Share on other sites More sharing options...
Mayoff Posted May 22, 2008 Report Share Posted May 22, 2008 The Catalogue files are on the C drive on the PC that we use to do the back ups.Free space on the drive where the Catalogues are is 4GB Is the C drive the same disk, as the disk containing the catalog? If not, how much free space is on the C drive? You should have between 5 and 10 GB of free disk space on the C drive for each execution unit you are running. Quote Link to comment Share on other sites More sharing options...
sssonick Posted May 22, 2008 Author Report Share Posted May 22, 2008 We have a 500GB external hard drive connected to a PC (back up PC), all back ups are done on here, the catalogue file are now on another NAS Server, but it is not the NAS2 Server we still cannot back up tho. The C drive where the catalogue files live have around 40-50GB free space at any one time. We have tried Complete and Incrimental back ups, but to no avail. Quote Link to comment Share on other sites More sharing options...
Mayoff Posted May 22, 2008 Report Share Posted May 22, 2008 What happens if you use a different computer to backup onto this NAS disk (or any of your NAS disks)? Basically keep the backup disk the same, but change the backup computer. If this works, then the issue is on the backup server. Quote Link to comment Share on other sites More sharing options...
sssonick Posted May 22, 2008 Author Report Share Posted May 22, 2008 Dont know, not done that, but will give it a go today. Quote Link to comment Share on other sites More sharing options...
sssonick Posted May 22, 2008 Author Report Share Posted May 22, 2008 I have used a different PC to backup onto now, I put the offending Environments folder at the top of the list, it is backing up just fine, and the log does not have the 'Can't save Snapshot in Friday A, error -1019 (not enough resources)' error, the log files are on a different drive too, so either the PC we were using has problems, or the Catalogue files need repairing.......what you think? Quote Link to comment Share on other sites More sharing options...
Mayoff Posted May 22, 2008 Report Share Posted May 22, 2008 I would start with a catalog rebuild. If that doesn't fix it, then you have a computer problem. Quote Link to comment Share on other sites More sharing options...
sssonick Posted May 23, 2008 Author Report Share Posted May 23, 2008 [color:purple]Well, the Recycle backup I did last night on another PC went great, not one single error that didn't have an obvious explanation e.g. open files, I am now rebuilding the original Catalogue Files for each member on the original BackUp PC, hopefully that should do it, I hope it does as I am off work all of next week[/color] :tongue2: :tongue2: :tongue2: Will update here when I try it all out, maybe today. Quote Link to comment Share on other sites More sharing options...
sssonick Posted June 2, 2008 Author Report Share Posted June 2, 2008 Well, am I a happy Bunny!!!!! After rebuilding all of the Catalogue Files, and looking through the Operations Log for last week, there are no more errors, so you were correct to say to rebuild the Cat. Files, many thanks for your help. Gonna save a fortune now as I wont need anymore Prozac :) Quote Link to comment Share on other sites More sharing options...
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