Philipp Posted May 5, 2008 Report Share Posted May 5, 2008 Hello, we are trying to set up Retrospect Multi Server on a Win 2008 (64bit) server. Most things seem to work, but we get an error each time we try to backup the system partition of the server: - 5/4/2008 8:00:00 PM: Copying System (C:) MapError: unknown Windows error 193 W2dbComRegOp: CoCreateInstance failed, winerr -2147024703, error -1001 Can't back up COM+ Class Registration database, error -1001 (unknown Windows OS error) RegGetSystemRegPath: not in windows folder "\device\harddiskvolume3\boot\bcd " Windows errorlog states:Log Name: ApplicationSource: Retrospect Date: 5/4/2008 8:02:10 PM Event ID: 1 Task Category: None Level: Error Keywords: Classic User: WI1\rbu Computer: ads.wi1.uni-hohenheim.intern Description: Can't back up COM+ Class Registration database, error -1001 (unknown Windows OS error) Event Xml: 1 2 0 0x80000000000000 5171 Application ads.wi1.uni-hohenheim.intern Can't back up COM+ Class Registration database, error -1001 (unknown Windows OS error) There isn't any other error in the windows logs for this time.Does anyone has a hint to fix this? Philipp Quote Link to comment Share on other sites More sharing options...
Mayoff Posted May 5, 2008 Report Share Posted May 5, 2008 What is your exact version of Retrospect? Quote Link to comment Share on other sites More sharing options...
Philipp Posted May 5, 2008 Author Report Share Posted May 5, 2008 Sorry, I forgot to mention it: we use the 7.5.508 Philipp Quote Link to comment Share on other sites More sharing options...
eppinizer Posted May 7, 2008 Report Share Posted May 7, 2008 Philipp, This is a known issue that effects both 64bit Vista and Windows Server 2k8. Our engineers are currently working on this but there is no ETA on the fix. -Jeff Quote Link to comment Share on other sites More sharing options...
Philipp Posted May 7, 2008 Author Report Share Posted May 7, 2008 Thanks for that info, Jeff. Quite interesting: this problem only occurs on the server Retrospect is installed on. The other servers (running also Win08 64bit) do not have this problem. Philipp Quote Link to comment Share on other sites More sharing options...
eppinizer Posted May 7, 2008 Report Share Posted May 7, 2008 (edited) Yes, via client the backup operations to windows 2k8 x64 / Vista x64 should complete without error. -Jeff Edited May 7, 2008 by Guest Quote Link to comment Share on other sites More sharing options...
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