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Vista client, error -557, tstring.cpp-745


mkm1

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04-16-08 07:18 AM - Post#105803

 

My problem appears to be with one machine, and started at the end of March. This client runs Vista, and had backed up fine until then, so I'm wondering if there was a problem with a hotfix.

 

Anyway, the machine does not back up. It connects, but when I ask to view the volumes I get "can't track volumes, error -557 (transaction already complete)".

 

The log file on the machine in question indicates that on 3/31 the machine was seen as running XP SP2, rather than Vista, and cites "Assertion failure at "tstring.cpp-745"

 

A look back in the log shows that prior to this date the machine was correctly recognized as running Vista.

 

Client is running 7.5.116; server is running 7.5.512 (I upgraded to the latest beta this morning to see if it would help this problem, but it didn't) and hotfix 7.5.14.102.

 

What I've tried: Dropping the client, reinstalling client software and re-connecting the client.

 

Any ideas?

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