autometer Posted February 18, 2008 Report Share Posted February 18, 2008 I did a search for this error, and if there is a solution for it, I didn't find it Here is my problem. I'm running: Windows Server 2003 Version 5.2 Service Pack 1 Retrospect is Single Server 7.5.251 I have one laptop out of 15 or more that has this error. The rest are fine. This laptop reports this error every time Retrospect tries to hit it. I got 400 emails this weekend from this error. 3 emails every half hour. The first email says "Can't access volume Local Disk (C:) on SY10664 - Bob Simpson, error -557 (transaction already complete)" The second email says "From Retrospect: Script "Mobile Backups-Acct&HR" failed during automatic execution, error -557 (transaction already complete). Please launch Retrospect and check the log for details." The third email just says script incomplete. When looking at the log, it says: Can't access volume Local Disk (C:) on sy10664 - Bob Simpson, error -557 (transaction already complete) 2/18/2008 4:23:13 AM: Execution incomplete Anyone have any ideas Tim Quote Link to comment Share on other sites More sharing options...
Mayoff Posted February 19, 2008 Report Share Posted February 19, 2008 What operating system version is the laptop running? The current version of Retrospect is 7.5.508. You may want to update. Quote Link to comment Share on other sites More sharing options...
Lennart_T Posted February 19, 2008 Report Share Posted February 19, 2008 Tried rebooting the client? Quote Link to comment Share on other sites More sharing options...
autometer Posted February 20, 2008 Author Report Share Posted February 20, 2008 It happened once over a week ago and then it stopped. I'm not sure why it took this long to reoccur, but it backed him up today. After I initiated a backup it made me think it has only happened over a weekend. I got several errors last time over a weekend & it stopped. The this weekend the same thing I'm trying to get the server access to the net so I can update it, but so far no luck. It is being blocked so it can not get out. As soon as it is given access I will update. Thanks for the heads up on that one. I'm sure it will happen again & if I find out anything new I will post. Quote Link to comment Share on other sites More sharing options...
zsoul Posted June 11, 2009 Report Share Posted June 11, 2009 I'd like to post here about a self-medication I had for this error, in the hopes of helping. My problem is different from the original poster, but the -557 "Transaction Already Complete" error is the same. Running MultiServer 7.6.123, I received an error on an OS X Client, running version 6.2.234 The client would fail on backup every time, with the same error. Eventually, watching the backup closely, I determined what the file it was failing on was. Luckily for me the file was an Audiobook .aa file, which my company doesn't have to backup by policy, so I moved it to a folder that wasn't backed up, and henceforth the backups completed successfully. In the future, it would be helpful if Retrospect logged which file it was choking on. Quote Link to comment Share on other sites More sharing options...
ken2johnson Posted October 18, 2010 Report Share Posted October 18, 2010 We also got this error with one XP client computer. It turned out to be a conflict with two firewalls running on the computer. We have Symantec Endpoint that includes a firewall. We normally have the Windows firewall disabled, but for some reason it got re-enabled on this computer. After disabling the windows firewall, we removed the client from retrospect and then added it again. This cleared up the -557 backup error and an error we got trying to view the volumes for that client in Retrospect. Hope this helps anyone running into this in the future. Quote Link to comment Share on other sites More sharing options...
DaveMTPC Posted October 22, 2010 Report Share Posted October 22, 2010 Anyone else have any ideas? I've got this same problem on several different setups but most often with systems having these versions: 7.6.2.101 and 7.7.341 x64 Quote Link to comment Share on other sites More sharing options...
hmseiden Posted December 21, 2010 Report Share Posted December 21, 2010 Anyone else have any ideas? I've got this same problem on several different setups but most often with systems having these versions: 7.6.2.101 and 7.7.341 x64 It sure would be nice to know what file(s) it chokes on because I can get the problem to repeat at the same apparent spot. And FWIW, I have the problem restoring an complete disk to a new destination drive, whether or not there's any data on the destination. Here's the full error log: + Restore using New Script at 12/21/10 (Activity Thread 1) 12/21/10 00:30:01 : Connected to BubbaMacPro To volume BubbaMac 500GB on BubbaMacPro... - 12/21/10 00:30:01 : Restoring from RS8 Daily Backup Set 7, Snapshot BubbaMacPro, 12/20/10 22:00:01 > !Trouble writing files, error -557 ( transaction already complete) 12/21/10 01:57:03 : Execution incomplete Remaining: 982526 files, 202.1 GB Completed: 157651 files, 12.2 GB Performance: 236.6 MB/minute Duration: 01:27:02 (00:34:15 idle/loading/preparing) Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.