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edroth

nps vss writer error

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Using the latest version of Retrospect Professional with Windows Vista and the new service pack beta, I get the following error messages during every backup of my main drive:

Writer "NPS VSS Writer" backup failed, error -1101 (file/directory not found).

Component "NPS Database" backup failed, error -1101 (file/directory not found).

I have been upable to locate any help files or forum postings that relate to this problem.

Anybody have any suggestions?

Thank you!

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Retrospect is not tested with Service Pack beta software, so you may experience unexpected results.

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I'm not using Beta...

Please someone help us!! I'm really getting frustrated with this problem.

Edited by Guest

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Now that's a novel idea!

no, but I will if you think they can help!

I don't seem to find a phone number yet....

Edited by Guest

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No response to my email to technical support.

You will only get support by email if you have a service contract.

 

If your data is not worth the cost of a support incident, then I suggest that you don't need to back up that data.

 

Russ

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still no reply !

The woman on the phone said they would answer my email without a service fee. I can buy a good backup utility for $69

Edited by Guest

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