jarus323 Posted December 3, 2007 Report Share Posted December 3, 2007 Guys, recently I've added some clients on retrospect. I've installed Retrospect client on each desktop. I've noticed that after successfully adding clients to retrospect, with automated script I receive an error Backup Client Not Found -530. The desktops are not going to sleep, nor they have hibernation enabled. I can manually backup all of them if I wanted to but at night, all i get Backup Client Not Found -530. Any tips? Quote Link to comment Share on other sites More sharing options...
Mayoff Posted December 3, 2007 Report Share Posted December 3, 2007 Are any firewalls in use? Quote Link to comment Share on other sites More sharing options...
jarus323 Posted December 3, 2007 Author Report Share Posted December 3, 2007 no firewall, it's disabled. Just checked. Quote Link to comment Share on other sites More sharing options...
Mayoff Posted December 3, 2007 Report Share Posted December 3, 2007 Please see http://kb.dantz.com/article.asp?article=6364&p=2 Quote Link to comment Share on other sites More sharing options...
jarus323 Posted December 3, 2007 Author Report Share Posted December 3, 2007 thanks, i went to client properties and the desktop stated status "not connected", but when i clicked refresh it changed it to connected. I'm using retrospect v 7.5.11.100, the client version is 7.5.116. Why would it say not connected? Every pc that's on there, after clicking the refresh button, it goes from not connected, to connected. Quote Link to comment Share on other sites More sharing options...
Mayoff Posted December 3, 2007 Report Share Posted December 3, 2007 Rather then flood your network with client connections non-stop, we only connect when it is needed. If you had a 1000 clients in your copy of Retrospect, would you want us to maintain a connection to all of them at the same time? If it says connected after a refresh, then you can backup the client right now. The client is found on the network. Quote Link to comment Share on other sites More sharing options...
jarus323 Posted December 3, 2007 Author Report Share Posted December 3, 2007 alright, but if i'll get a error stating Backup Client Not Found -530 at 1am, what would u suggest i do? I tried reinstalling the client on the desktop also, but no go. Quote Link to comment Share on other sites More sharing options...
Mayoff Posted December 3, 2007 Report Share Posted December 3, 2007 What is different about your client or network a 1am compared to now? If it works now and not at night, then something is changing the configuration at night. Quote Link to comment Share on other sites More sharing options...
jarus323 Posted December 3, 2007 Author Report Share Posted December 3, 2007 alright, i'll check that out. I'll speak with my network guy. Thanks a lot for the tips! Quote Link to comment Share on other sites More sharing options...
CallMeDave Posted December 3, 2007 Report Share Posted December 3, 2007 Quote: I'm using retrospect v 7.5.11.100, the client version is 7.5.116. In addition to Mayoff's help, you'll probably reach additional experienced readers if you post your question on the Windows section of the Forum. Dave Quote Link to comment Share on other sites More sharing options...
jarus323 Posted December 4, 2007 Author Report Share Posted December 4, 2007 I think i have found the problem. The local group policy, but i'll let you guys know if that's it. Quote Link to comment Share on other sites More sharing options...
lcb4423 Posted June 26, 2008 Report Share Posted June 26, 2008 Has this problem been resolved? Exact same problem with 1 machine here. Backup at night, "backup client not found". Backup during the day, all good. No sleep, hibernation or anything. User logs off for the night as normal. PC is running and client is running all night. I just had her log off for me to test during the day and it works perfectly while she is logged off, just not at night. Quote Link to comment Share on other sites More sharing options...
Mayoff Posted June 26, 2008 Report Share Posted June 26, 2008 Can you ping the computer when Retrospect reports the error? Something in your environment is causing the computer to become unavailable at night. Retrospect doesn't know if it is daytime or night time. Quote Link to comment Share on other sites More sharing options...
lcb4423 Posted June 26, 2008 Report Share Posted June 26, 2008 my bad totally, PC was renamed and I wasn't notified... another administrator created a new script that ran for the new PC name and didn't remove the older one which the all-inclusive script tried to back-up... thanks Quote Link to comment Share on other sites More sharing options...
MRIS Posted June 28, 2008 Report Share Posted June 28, 2008 you can prevent these types of issues by making client folders, then using the folder as a source. This way if individual clients get renamed they are still covered. You can also make use of the "automatically added clients" folder, which does exactly that, all new clients simply appear here, provided you're using the keyfile system during client deployment. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.