re-cataloging

[dvandorn 0]

Hi:

 

I have a set of Zips with Retrospect data on them. I've since switched computers and lost the StorageSet Catalog. Re-cataloging has been unsuccessful: no files appear after it is done. Even though it goes through 8 Zips and apparently is doing something. When I ran the Log Window, there are a bunch of error messages.Yikes! How can I get to this data? Are there any *other* applications that will open it?

 

 

 

Thanks in advance,

 

Dan Van Dorn

 

805-692-6777 x172

[Guest]

What are the error messages?

 

 

 

Irena Solomon

 

Dantz Tech Support

[dvandorn 0]

Wow, that was quick! Here is one of hundreds:

 

Trouble reading: "7-StorageSet A" (63141888), error 102 (trouble communicating)

 

 

 

Thanks,

 

Dan

[Guest]

Are you running an older version of Retrospect (4.1 or before) with a newer operating system (9.0 or later)? If so, you'll need to upgrade to the latest version.

 

 

 

Does this help?

 

 

 

Irena Solomon

 

Dantz Tech Support

[dvandorn 0]

Yes, yes! I'm running v4.0 on Mac OS 9.2.2. I'll upgrade immediately. Thanks and I'll let you know how it goes.

 

 

 

Dan

[dvandorn 0]

Success. The data was recovered.

 

 

 

Thanks!