Mayoff Posted November 2, 2007 Report Share Posted November 2, 2007 This post outlines a problem with the "Documents" selector when applied against Macintosh volumes. If you do not backup Macintosh computers, then you do not need this email. If you are using the "Documents" Selector to backup Macintosh computers, you must review this post and take appropriate action. Older versions of Apple's Mac OS X operating system treated folders ending in ".app" and folders with the "bundle bit" set as applications. Later versions of Apple software use the bundle bit to indicate special folders that should be treated as a single file to be opened by an application. Examples of this include: iWork '08 (all apps) Keynote Numbers Pages iLife '08 iPhoto iTunes Garage Band We have also seen this change apply to some .pdf files included with Apple branded software packages Documents created by these applications WILL NOT be backed up using Retrospect's "Documents" selector. To fix this problem please read the Knowledgebase document located at: http://kb.dantz.com/article.asp?article=9632&p=2 If you have any questions, please feel free to contact us directly. Thank you EMC Insignia Technical Support 1 Quote Link to comment Share on other sites More sharing options...
rhwalker Posted November 2, 2007 Report Share Posted November 2, 2007 Robin, I do understand what is being fixed here to accommodate Apple's changes. However, your note, and the KB article, are confusing. They indicate that the problem needs to be addressed only: Quote: If you are using the "Documents" Selector to backup Macintosh computers, you must review this post and take appropriate action. However, the steps in the KB article do not affect the "Documents" selector at all, but instead provide steps for editing the "Applications" selector. Perhaps some clarification is needed to your post and to the KB article. Regards, Russ Quote Link to comment Share on other sites More sharing options...
CallMeDave Posted November 2, 2007 Report Share Posted November 2, 2007 Russ, the Documents Selector references the Applications Selector. Change the latter, and you've rescued the former. Dave Quote Link to comment Share on other sites More sharing options...
rhwalker Posted November 2, 2007 Report Share Posted November 2, 2007 Ok, then the KB article ought to be modified to indicate that it's applicable to anyone using the Documents selector or the Applications selector. Most reasonable people using the Applications selector would stop after reading the sentence that I quoted, believe that the issue did not apply to them, and have the proper attitude of "if it's not broke, don't fix it." Quote Link to comment Share on other sites More sharing options...
Mayoff Posted November 2, 2007 Author Report Share Posted November 2, 2007 The issue is that the document selector was not capturing all documents, but the Application selector still does capture all applications, so users of only the Application selector don't need to make a change. Quote Link to comment Share on other sites More sharing options...
ullistrator Posted November 26, 2007 Report Share Posted November 26, 2007 I suggest to change the 6.1.138 installation .dmg to reflect this. Quote Link to comment Share on other sites More sharing options...
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