ashvin Posted September 10, 2007 Report Share Posted September 10, 2007 Hi ALL, i have been ripping my hair out in regards to this. I have installed Retrospect on a server, teh Exchange directory sits on another server. We have a dedicated server running Retrospect. i have installed Retrospect, it finds my server and can see the mailboxes. i then create a schedule file to run everyday at 8pm, to backup all the mailboxes. But everytime i run the backup now feature it fails and the script becomes deferred. It gets stuck at different mailboxes in the log. so i remove that user mailbox and start again, then it goes and gets stuck on another mailbox. Even then the schedule does not run automantically. does anyone have any ideas? of where i should start looking at this? And can someone briefly explain what the proactive backup is. it is started but not sure if it is working. Quote Link to comment Share on other sites More sharing options...
Lennart_T Posted September 10, 2007 Report Share Posted September 10, 2007 I quote rhwalker. Please provide: (1) complete version number of Retrospect (2) complete version number of Retrospect Driver Update (3) complete version number of the OS (4) complete description of hardware being used. (5) complete description of the steps you are doing (6) complete description of the problem And also: Post a snippet from the log, showing the error(s) you get. Quote Link to comment Share on other sites More sharing options...
ashvin Posted September 11, 2007 Author Report Share Posted September 11, 2007 Hi, Retrospect Version - 7.5.324 Driver Version - 7.5.6.105 Windows Server 2003 Intel Dual Core CPU, 1gb Ram. 2x Raid 160gb HDD. 1. Click Backup 2. Select what to backup - let me choose 3. Exchange Mailboxes 4. All other files to backup - deselect everything else 5. Choose Destination - Local Hard Drive 6. Choose schedule - everyday at 8pm 7. One backup set 8. Choose backup set name - Email Backup 9. No Compression and no encryption 10. keep only last ten backup sets chosen 11. Choose name of script 12. Checkbox backup now 13. Finish The back up will run immedietly, but then stop, i have pasted in the bottom half of the script of where it stops.. please have a look. - 05/09/2007 16:28:42: Copying bbadmin on email 05/09/2007 16:28:55: Snapshot stored, 13 KB 05/09/2007 16:28:56: Execution completed successfully Completed: 11 files, zero KB Performance: 0.0 MB/minute Duration: 00:00:13 (00:00:06 idle/loading/preparing) - 05/09/2007 16:28:56: Copying Graeme Perry2 on email T-628: TMailboxFolder::OpenEntry: bad hr = 0x8004010f File "Graeme Perry2\Inbox\000000005b0856c06634f74ebf7a464eeec69f9f0700071e9f19956e4445ab63eb20250b5a4d0000000032160000071e9f19956e4445ab63eb20250b5a4d000000d272220000": can't read, error -3420 (unknown) 05/09/2007 16:29:21: Snapshot stored, 780 KB 05/09/2007 16:29:21: 1 execution errors Remaining: 1 files, 28 KB Completed: 54 files, 1,951 KB Performance: 11.4 MB/minute Duration: 00:00:25 (00:00:14 idle/loading/preparing) - 05/09/2007 16:29:22: Copying Hollie Diss on email 05/09/2007 16:29:50: Snapshot stored, 1,213 KB 05/09/2007 16:29:51: Execution completed successfully Completed: 31 files, 196 KB Performance: 1.2 MB/minute Duration: 00:00:29 (00:00:20 idle/loading/preparing) 05/09/2007 16:29:58: Execution incomplete Total performance: 7.0 MB/minute Total duration: 00:30:00 (00:20:42 idle/loading/preparing) It gets this far. as you can see the last email box is Hollie Diss, but if i remove Hollie Diss from the backup, it randomly stops at another one. Quote Link to comment Share on other sites More sharing options...
Lennart_T Posted September 11, 2007 Report Share Posted September 11, 2007 What bothers me is this line: "T-628: TMailboxFolder::OpenEntry: bad hr = 0x8004010f" Using the Exchange tools ISINTEG and ESEUTIL to Ensure the Health of your Information Store http://www.msexchange.org/tutorials/Exchange-ISINTEG-ESEUTIL.html Run chkdsk http://en.wikipedia.org/wiki/Chkdsk Quote Link to comment Share on other sites More sharing options...
ashvin Posted September 11, 2007 Author Report Share Posted September 11, 2007 im going to let that go today. and try the backup tommorow morning. and let you know if that works or not? Quote Link to comment Share on other sites More sharing options...
Lennart_T Posted September 11, 2007 Report Share Posted September 11, 2007 Quote: and let you know if that works or not? Yes, please. Good luck. Quote Link to comment Share on other sites More sharing options...
ashvin Posted September 12, 2007 Author Report Share Posted September 12, 2007 I ran the defrag last night. and seem to be getting the same error. 12/09/2007 10:35:08: Copying Ash Vekaria on email 12/09/2007 10:36:36: Snapshot stored, 4,691 KB 12/09/2007 10:36:41: Execution completed successfully Completed: 149 files, 7,865 KB Performance: 20.9 MB/minute Duration: 00:01:33 (00:01:10 idle/loading/preparing) - 12/09/2007 10:36:41: Copying bbadmin on email 12/09/2007 10:36:53: Snapshot stored, 13 KB 12/09/2007 10:36:59: Execution completed successfully Completed: 11 files, zero KB Performance: 0.0 MB/minute Duration: 00:00:17 (00:00:05 idle/loading/preparing) - 12/09/2007 10:36:59: Copying Graeme Perry2 on email 12/09/2007 10:37:24: Snapshot stored, 915 KB 12/09/2007 10:37:28: Execution completed successfully Completed: 60 files, 2,015 KB Performance: 8.4 MB/minute Duration: 00:00:29 (00:00:15 idle/loading/preparing) - 12/09/2007 10:37:28: Copying Hollie Diss on email 12/09/2007 10:37:56: Snapshot stored, 1,239 KB 12/09/2007 10:38:01: Execution completed successfully Completed: 81 files, 1,546 KB Performance: 6.4 MB/minute Duration: 00:00:32 (00:00:18 idle/loading/preparing) 12/09/2007 10:38:02: Execution incomplete Total performance: 12.8 MB/minute here is the log file this still doesnt not run automatically, even though i have setup a schedule. Quote Link to comment Share on other sites More sharing options...
Lennart_T Posted September 12, 2007 Report Share Posted September 12, 2007 Quote: I ran the defrag last night. and seem to be getting the same error. ... this still doesnt not run automatically, even though i have setup a schedule. At least you didn't get the "T-628: TMailboxFolder::OpenEntry: bad hr = 0x8004010f" error. Try creating a new script and see if it will run automatically. (You have a very unusual error, so I'm clutching at straws here.) Quote Link to comment Share on other sites More sharing options...
ashvin Posted September 13, 2007 Author Report Share Posted September 13, 2007 I created a new script and i got the same error.. is there anything else i can try... as the script still does even try to run automatically as set.. and the script is still deferred. Quote Link to comment Share on other sites More sharing options...
ashvin Posted September 14, 2007 Author Report Share Posted September 14, 2007 i just tried to setup the proactive backup as well. i set it be be scheduled in five minutes but it never started. it says it has been deferred. and a proactive backup has never been done. Quote Link to comment Share on other sites More sharing options...
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