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Craig

Update for Retrospect 7.5 (Win) version 7.5.11.100

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When I try to download and install the 7.5.11.100 update for Retrospect 7.5, I seem to get something called Power DVD. The file is ru7511100.exe, but when I click on it an Installation Wizard for Power DVD appears, so naturally I abort the install.

 

The same error occurs when I try to update from within Retropect itself.

 

What is going on? How can I update from 7.5.10.104 to the newest version?

 

Craig Miller

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Clear your user account temp directories and then download the installer again you should be okay. Winzip is trying to run another setup.exe program.

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Thanks, this cured the problem.

 

Even after emptying the TEMP files, I had to unzip the Retrospect files to an empty folder, then install from there. But it did work, thanks again.

 

Craig

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I am new here. I tried to install the Driver update & hotfix version 7.5.11.100 but I get a message saying "Valid Copy of Retrospect Not Installed". But I am running a registered copy of 7.5.370. What do I do?

...Jeff...

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