Jump to content
Sign in to follow this  
vksmjones

W2K3 Server reboots during backup

Recommended Posts

I have one Windows 2003 Standard server that reboots every time I back it up with Retrospect. The backup gets to a folder in my \windows\temp folder called hsperfdata_system, says "can't read, error -1020 (sharing violation), Trouble reading files, error -519 (network communication failed). This is when the W2K3 file server reboots with a stop error: 0x000000f4 (0x00000003, 0x8a4822b0, 0x8a482414, 0x80965a86) - problem caused by a device driver.

 

Any ideas?

Share this post


Link to post
Share on other sites

Quote:

problem caused by a device driver.

 

Any ideas?

 


Update the device driver. All of them, in fact. And don't trust Windows Update, go to the vendor's site.

 

Run CHKDSK.

Share this post


Link to post
Share on other sites

Quote:

Quote:

problem caused by a device driver.

 

Any ideas?

 


Update the device driver. All of them, in fact. And don't trust Windows Update, go to the vendor's site.

 

Run CHKDSK.

 


 

This only happens when running a Retrospect backup, so I was hoping someone had seen this before. I don't know which device driver it's complaining about and if it's a valid error. I did all of the windows's updates and ran chkdsk. Since it is rebooting at the exact same spot in the backup each time, I was hoping to just skip the folders that it is choking on. I have created a selector to skip the hsperfdata_system folders to see if that helps.

Share this post


Link to post
Share on other sites

Just skipping the files during backup fixes the symptoms, but not the cause.

 

Did you check all sectors with CHKDSK?

 

What happens if you try to copy the files in question to another hard drive? (not using Retrospect, of course).

Share this post


Link to post
Share on other sites

Quote:

Just skipping the files during backup fixes the symptoms, but not the cause.

 

Did you check all sectors with CHKDSK?

 

What happens if you try to copy the files in question to another hard drive? (not using Retrospect, of course).

 


 

Fixes the symptoms, but not the cause.....agreed. Chkdsk.....yes. Haven't tried to copy...I'll wait until I can afford a reboot.

 

Google seems to point to this folder being related to a java install and recommends a java update. I'll try this later to see if it helps.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

×