djkerber Posted February 24, 2007 Report Share Posted February 24, 2007 I have been using Sony DVD+RW media for about a month as members added on to an existing backup set. It worked great and I have never had so few errors. Today I went to start a new backup set with the Sony DVD+RW and I get one of two errors from Retrospect. The first is during a backup I get Error -100 (Device Rejected Command). The second is if I try to erase the disk from the device dialog, Retrospect crashes with an internal error and I have to restart the program. If I go back to using crappy Memorex media, Retrospect performs as expected. I tried reinstalling, but to no avail. Anyone have any ideas on what I could try next? Thanks. Quote Link to comment Share on other sites More sharing options...
jelenko Posted February 25, 2007 Report Share Posted February 25, 2007 Have you tried more than one Sony DVD+RW disc? Maybe just that one is bad? Quote Link to comment Share on other sites More sharing options...
djkerber Posted February 25, 2007 Author Report Share Posted February 25, 2007 Yes. I tried 8 or 9 different DVDs. It is now failing on other media types. I'm thinking the drive is bad already. Quote Link to comment Share on other sites More sharing options...
MatthiasKoehler Posted March 26, 2007 Report Share Posted March 26, 2007 I have the same problem since this night on both DVD+RW devices. My Solution: I delete the medias before starting Retrospect with a burning software (Nero). After the quick delete the medias are working without problems on the devices. Quote Link to comment Share on other sites More sharing options...
djkerber Posted March 26, 2007 Author Report Share Posted March 26, 2007 I ended up doing the same thing with Nero; erase first, then Retrospect can use it. Quote Link to comment Share on other sites More sharing options...
jelenko Posted March 26, 2007 Report Share Posted March 26, 2007 FWIW, this sounds like a good reason to not use RW media. With the cost of write once media these days, to me, just not worth these types of hassles. Quote Link to comment Share on other sites More sharing options...
MatthiasKoehler Posted April 7, 2007 Report Share Posted April 7, 2007 I don't think so, because I need this workaround since the last update of Retrosprect. Before this update, Retrospect recognizes the "virgin" RW's the right way and deleted them without any problem. So, for me, it seems a Problem of Retrospect and not of the RW's. Quote Link to comment Share on other sites More sharing options...
djkerber Posted April 9, 2007 Author Report Share Posted April 9, 2007 The problem started after I upgraded retrospect also. Does EMC know about this? Quote Link to comment Share on other sites More sharing options...
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