stuselig Posted February 13, 2007 Report Share Posted February 13, 2007 After upgrading to 7.5.370, Retrospect can no longer connect to my Win98 client computers. When it tries to connect, such as by clicking the "refresh" button, from Client Properties, the error message is "Client speed test failed, error -1 (unknown)". At the same time, on the client machine, an error message pops up with the title "Error Starting Program". The messages says "The PCVLDRVR.DLL file is linked to missing export ADVAPI32.DLL:ConvertStringSecurityDescriptor To SecurityDescriptorW. Quote Link to comment Share on other sites More sharing options...
KeithC Posted February 16, 2007 Report Share Posted February 16, 2007 I will be interested to discover the solution to this as I have experienced exactly the same problem with a windows NT4 client after upgrading. Quote Link to comment Share on other sites More sharing options...
Mayoff Posted February 16, 2007 Report Share Posted February 16, 2007 We are aware of this issue and we are investigating a solution. Quote Link to comment Share on other sites More sharing options...
sowen222 Posted February 16, 2007 Report Share Posted February 16, 2007 Not a solution, but a workaround. I had the same problem when upgrading, so I changed the connection type from broadcast/multicast to direct, then entered the network name for the client, at which point it had not problem connecting. Quote Link to comment Share on other sites More sharing options...
dl4jones Posted February 16, 2007 Report Share Posted February 16, 2007 Tried the workaround - didn't help. Hope a soluton is found soon. About 20% of my clients are still on 98. Quote Link to comment Share on other sites More sharing options...
Mayoff Posted February 17, 2007 Report Share Posted February 17, 2007 The only workaround right now is to downgrade to 7.5.324 We do have an internal fix, so a final solution should be available soon. Quote Link to comment Share on other sites More sharing options...
jOlsson Posted February 27, 2007 Report Share Posted February 27, 2007 Is it OK to downgrade to version 7.5.324 - without any problems? Will BackUpSets and Scripts work the way they used to do before the upgrade to 7.5.370? Quote Link to comment Share on other sites More sharing options...
Jack Sparrow Posted February 28, 2007 Report Share Posted February 28, 2007 Hello, I got exactly the same issue on a Windows NT 4.0 Server. How can i downgrade to 7.5.324 ? Thx ! Quote Link to comment Share on other sites More sharing options...
Mayoff Posted February 28, 2007 Report Share Posted February 28, 2007 http://kb.dantz.com/article.asp?article=9607&p=2 Quote Link to comment Share on other sites More sharing options...
Jack Sparrow Posted March 1, 2007 Report Share Posted March 1, 2007 Thx. Will my settings be saved (catalog files, etc) if i uninstall retrospect 7.5.370 using add/remove programs ? Quote Link to comment Share on other sites More sharing options...
jOlsson Posted March 8, 2007 Report Share Posted March 8, 2007 Any news on this internal fix? - when do you plan to have it released? Today some customers have to choose between backing up their old Win 98 clients or backing up their new Win Vista clients. Quote Link to comment Share on other sites More sharing options...
FormerFan Posted April 16, 2007 Report Share Posted April 16, 2007 This thread started 02/13/07 and two months later still no solution? And no reference to this problem on support pages? I should have known better than to blithely install a Retrospect upgrade just because it was available. By the way Window ME clients behave just like Windows 98 clients. "Can't access volume Archive on HPPAVILION, error -1 (unknown)" and "Client speed test failed, error -1 (unknown)" And where are those instructions for downgrading to previous version without destroying current backup setup? Quote Link to comment Share on other sites More sharing options...
StuartRogers Posted April 20, 2007 Report Share Posted April 20, 2007 Just upgraded my Single Server to 370 to support Vista, and now have this same problem on 3 machines, 2 Me and one 98. sowen222's workaround didn't solve the problem. Since we have only one Vista machine and it's sort of experimental anyway, I'm reverting to 324. Really, there should be something in the Knowledge Base about this -- I searched on the ADVAPI32 string and got 8 hits, none of which actually contained the string. Mayoff, if EMC is aware of the problem and working on a solution, why aren't you telling your customers?? Quote Link to comment Share on other sites More sharing options...
JeffFisher Posted April 25, 2007 Report Share Posted April 25, 2007 Any update? I have a few critical Windows 98 boxes we need to continue backing up. Quote Link to comment Share on other sites More sharing options...
Mayoff Posted April 25, 2007 Report Share Posted April 25, 2007 The update is just about done. It will be coming soon. Quote Link to comment Share on other sites More sharing options...
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