abakadabra Posted October 2, 2006 Report Share Posted October 2, 2006 I have been experiencing crashes when backing up with Retrospect 7.5.7.103. The stop message and Dell crash analyzer both point to a Symantec (Norton System Works 2006) file. Symantec tech support says there is a conflict between the softwares. Has anyone experienced this and figured out how to fix it? Thanks for help. ABKD Quote Link to comment Share on other sites More sharing options...
RonaldL Posted October 3, 2006 Report Share Posted October 3, 2006 There have been a few reports of conflicts between Retrospect and Symantec products: http://forums.dantz.com/ubbthreads/showflat.php?Cat=0&Number=56992 http://forums.dantz.com/ubbthreads/showflat.php?Cat=0&Number=72460 http://forums.dantz.com/ubbthreads/showflat.php?Cat=0&Number=71028 You can try disabling/uninstalling the Symantech software to confirm whether that is indeed the problem. Quote Link to comment Share on other sites More sharing options...
abakadabra Posted October 3, 2006 Author Report Share Posted October 3, 2006 Thank you. I was told by Symantec to turn off protection for Symantec product using the options button and general tab. This has seemed to work so far. We shall see, but I am uncertain what this turns off. The Symantec status window says status is good??? If so, why protect it??? Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.