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bobbyc

Windows 98 Mouse Slows or Hangs briefly after backup

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I have a Windows 98 pc that after each nights backup the mouse will pause every few seconds until you restart. I have several machines that are configured the same with no mouse problem. Has anyone ever seen this problem?

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I don't believe I've seen this issue. I'd probably start with updating/reinstalling the mouse drivers/software.

 

Are the backup device and the mouse the same interface? For example, both USB? Both on the same hub? Try separating them if so (and if possible).

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No, the client PC is being backed up over the LAN and the mouse is attached locally. Is there a way to automatically have the backup client restart the pc after a backup is run?

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No, it's not possible for Retrospect to reboot a computer after backup. I would still recommend looking into the mouse drivers for the client machine. You should also disable all background processes (Ctrl-Alt-Delete) and quit any running programs at night before the backup to see if there is some type of third-party conflict. Anti-virus software or any kind of monitoring utilities are the most common culprits.

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I have tried new mouse drivers and reloading the AntiVirus software. The machine does not load anything additional on startup. I have a number of machines configured exactly the same, yet this is the only one with problems. I am at the point were my next step may be reloading the machine from scratch. Oh, what fun!

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