chippa Posted February 24, 2003 Report Share Posted February 24, 2003 Trying to backup XP Home on Laptop using client software current version. Consistantly between 100 and 300 MB into backup network connection is lost and server 5.6 states it is retrying .... Have tried several directories only and same thing happens. Have tried crossover cable, same thing happens. Client window on laptop states in use by backup script. Then network traffic stops. tape motion stops, retrying is displayed, error 519 is recorded in log after a few minutes. Please find below a portion of the log file. Does this tell you anything about what is happening, it certainly doesn't shine any light on the subject for me. Thanks for your time T-21: TPCFile::BackupReadOpen: C:\Adobe\InDesign 1.5\Plug-ins\Filters\Excel 97-98 Import Filter.apln necoIncoming: cmd 300 [ 66 bytes]: 5f 67 6c 5f 07 00 00 00 62 6b 73 74 72 65 61 6d T-21: bkstreamParseRead: id = 3, flags = 0, size = 208, name = necoIncoming: cmd 300 [ 70 bytes]: 5f 67 6c 5f 07 00 00 00 62 6b 73 74 72 65 61 6d T-21: bkstreamParseRead: id = 1, flags = 0, size = 565,248, name = necoIncoming: cmd 300 [ 64 bytes]: 5f 67 6c 5f 07 00 00 00 62 6b 73 74 72 65 61 6d T-21: bkstreamParseRead: id = 0, flags = 1, size = 0, name = necoIncoming: cmd 300 [ 173 bytes]: 64 45 64 52 a9 00 00 00 00 00 00 00 f1 01 00 00 necoIncoming: cmd 300 [ 30 bytes]: 5f 67 6c 5f 07 00 00 00 50 74 53 65 6e 64 3a 20 T-21: PtSend: sent msg RdEd necoIncoming: cmd 300 [ 34 bytes]: 5f 67 6c 5f 07 00 00 00 50 74 57 61 69 74 3a 20 T-21: PtWait: received msg FDat necoIncoming: cmd 300 [ 328 bytes]: 67 42 64 52 44 01 00 00 9b 00 00 00 00 00 00 00 necoIncoming: cmd 300 [ 30 bytes]: 5f 67 6c 5f 07 00 00 00 50 74 53 65 6e 64 3a 20 T-21: PtSend: sent msg RdBg necoIncoming: cmd 300 [ 96 bytes]: 5f 67 6c 5f 07 00 00 00 54 50 43 46 69 6c 65 3a T-21: TPCFile::BackupReadOpen: C:\Adobe\InDesign 1.5\Plug-ins\Filters\HTML Export Filter.apln necoIncoming: cmd 300 [ 66 bytes]: 5f 67 6c 5f 07 00 00 00 62 6b 73 74 72 65 61 6d T-21: bkstreamParseRead: id = 3, flags = 0, size = 208, name = necoIncoming: cmd 300 [ 70 bytes]: 5f 67 6c 5f 07 00 00 00 62 6b 73 74 72 65 61 6d T-21: bkstreamParseRead: id = 1, flags = 0, size = 471,040, name = necoIncoming: cmd 300 [ 64 bytes]: 5f 67 6c 5f 07 00 00 00 62 6b 73 74 72 65 61 6d T-21: bkstreamParseRead: id = 0, flags = 1, size = 0, name = necoIncoming: cmd 300 [ 159 bytes]: 64 45 64 52 9b 00 00 00 00 00 00 00 f2 01 00 00 necoIncoming: cmd 300 [ 30 bytes]: 5f 67 6c 5f 07 00 00 00 50 74 53 65 6e 64 3a 20 T-21: PtSend: sent msg RdEd necoIncoming: cmd 300 [ 34 bytes]: 5f 67 6c 5f 07 00 00 00 50 74 57 61 69 74 3a 20 T-21: PtWait: received msg FDat necoIncoming: cmd 300 [ 332 bytes]: 67 42 64 52 48 01 00 00 9f 00 00 00 00 00 00 00 necoIncoming: cmd 300 [ 30 bytes]: 5f 67 6c 5f 07 00 00 00 50 74 53 65 6e 64 3a 20 T-21: PtSend: sent msg RdBg necoIncoming: cmd 300 [ 98 bytes]: 5f 67 6c 5f 07 00 00 00 54 50 43 46 69 6c 65 3a T-21: TPCFile::BackupReadOpen: C:\Adobe\InDesign 1.5\Plug-ins\Filters\PageMaker 6.5 Reader.apln necoIncoming: cmd 300 [ 66 bytes]: 5f 67 6c 5f 07 00 00 00 62 6b 73 74 72 65 61 6d T-21: bkstreamParseRead: id = 3, flags = 0, size = 208, name = necoIncoming: cmd 300 [ 70 bytes]: 5f 67 6c 5f 07 00 00 00 62 6b 73 74 72 65 61 6d T-21: bkstreamParseRead: id = 1, flags = 0, size = 360,448, name = SCSI 0:4: (<0a> passed 1,599 more times) SCSI 0:4: 9:53:11 AM Command <10 00 00 00 01 00> SCSI 0:4: 9:53:12 AM Command <10 00 00 00 00 00> SCSI 0:4: 9:53:12 AM Read <34 00 00 00 00 00 00 00 00 00> [20 bytes] [20 bytes] > 00 00 00 00 00 00 0c 82 00 00 0c 82 00 00 00 00 00 00 00 00 datUClose: devOpenFlags 0x0 engineFlags 0x0 SCSI 0:4: 9:53:12 AM Command <00 00 00 00 00 00> datOpen: devOpenFlags 0x0 engineFlags 0x0 SCSI 0:4: 9:53:12 AM Read <1a 00 0f 00 1c 00> [28 bytes] [28 bytes] > 1b 00 10 08 24 00 00 00 00 00 80 00 0f 0e c0 80 00 00 00 20 00 00 00 00 00 00 00 00 SCSI 0:4: 9:53:12 AM Write <15 10 00 00 1c 00> [28 bytes] [28 bytes] > 00 00 10 08 24 00 00 00 00 00 80 00 0f 0e c0 80 00 00 00 20 00 00 00 00 00 00 00 00 SCSI 0:4: 9:53:12 AM Write <0a 01 00 00 02 00> [65,536 bytes] necoIncoming: cmd 300 [ 64 bytes]: 5f 67 6c 5f 07 00 00 00 62 6b 73 74 72 65 61 6d T-21: bkstreamParseRead: id = 0, flags = 1, size = 0, name = necoIncoming: cmd 300 [ 163 bytes]: 64 45 64 52 9f 00 00 00 00 00 00 00 f3 01 00 00 necoIncoming: cmd 300 [ 30 bytes]: 5f 67 6c 5f 07 00 00 00 50 74 53 65 6e 64 3a 20 T-21: PtSend: sent msg RdEd necoIncoming: cmd 300 [ 34 bytes]: 5f 67 6c 5f 07 00 00 00 50 74 57 61 69 74 3a 20 T-21: PtWait: received msg FDat necoIncoming: cmd 300 [ 336 bytes]: 67 42 64 52 4c 01 00 00 a3 00 00 00 00 00 00 00 necoIncoming: cmd 300 [ 30 bytes]: 5f 67 6c 5f 07 00 00 00 50 74 53 65 6e 64 3a 20 T-21: PtSend: sent msg RdBg necoIncoming: cmd 300 [ 100 bytes]: 5f 67 6c 5f 07 00 00 00 54 50 43 46 69 6c 65 3a T-21: TPCFile::BackupReadOpen: C:\Adobe\InDesign 1.5\Plug-ins\Filters\Publications Converter.apln necoIncoming: cmd 300 [ 66 bytes]: 5f 67 6c 5f 07 00 00 00 62 6b 73 74 72 65 61 6d T-21: bkstreamParseRead: id = 3, flags = 0, size = 208, name = necoIncoming: cmd 300 [ 70 bytes]: 5f 67 6c 5f 07 00 00 00 62 6b 73 74 72 65 61 6d T-21: bkstreamParseRead: id = 1, flags = 0, size = 446,464, name = [65,536 bytes] > 53 67 6d 74 00 00 04 b0 52 78 72 2e 01 00 01 00 00 00 00 00 01 c2 db ea 01 4a ba 60 00 00 00 01 necoSoccTimer: connection failed (idle 301 seconds) necoStopAllTrans: stopping 21 necoWritePacket: cmd 101 [ 0 bytes]: necoWritePacket: cmd 101 [ 0 bytes]: necoWritePacket: cmd 302 [ 0 bytes]: SCSI 0:4: (<0a> passed 2 more times) SCSI 0:4: 9:58:14 AM Command <10 00 00 00 01 00> SCSI 0:4: 9:58:17 AM Command <10 00 00 00 00 00> SCSI 0:4: 9:58:17 AM Read <34 00 00 00 00 00 00 00 00 00> [20 bytes] [20 bytes] > 00 00 00 00 00 00 0c 89 00 00 0c 89 00 00 00 00 00 00 00 00 datUClose: devOpenFlags 0x0 engineFlags 0x0 Trouble reading files, error -519 (network communication failed) SCSI 0:4: 9:58:17 AM Command <00 00 00 00 00 00> devPoll: change occurred, devRef 0x2b5 loRef 0x2db devconStore: devRef 0x2b5 dspec updated devconDboStoreRef: change occurred, devRef 0x2b5 loRef 0x2db slotconStore: slotRef 0x2c3 spec updated slotconDboStoreRef: change occurred, slotRef 0x2c3 paref 0x2b5 medconMediaMatch: found a known match medRef 0x448 medconMediaMatch: found a known match medRef 0x448 medconUpdateRef: linked medRef 0x448 for slotRef 0x2c3 matched & will be updated medconStore: medref 0x448 spec updated medconDboStoreRef: change occurred, medRef 0x448 slotref 0x2c3 slotconDboStoreRef:3: devslot 0x2c3 linking to medRef 0x448 slotconGetMedia: slotref 0x2c3 linking to medref 0x448 magconMediaLink: result 0xfffffcd8 getting medRef thread for slotRef 0x499 magconMediaLink: medRef 0x448 in slotRef 0x2f0 already linked but unlinking anyways slotconGetMedia: slotref 0x2f0 unlinking medref 0x448 magconMediaLink: result 0xfffffcd8 getting medRef thread for slotRef 0x2f0 magconMediaLink: medRef 0x448 linking to slotRef 0x2f0 slotconGetMedia: slotref 0x2f0 linking to medref 0x448 slotconDboStoreRef: provider to modify slotRef 0x2c3 in paref 0x2b5 devconDboStoreRef: status string changed from "1: Running..." to "1: Ready" devconDboStoreRef: status change occurred, devRef 0x2b5 loRef 0x2db slotconDboStoreRef: no change occurred, slotRef 0x2c3 paref 0x2b5 magconUpdateRef: provider to update loRef 0x2db sconSendModified: provider to modify slotRef 0x2c3 2/24/2003 9:58:17 AM: Execution incomplete Remaining: 55698 files, 9.5 GB Completed: 500 files, 100.1 MB Performance: 13.2 MB/minute Duration: 00:08:56 (00:01:23 idle/loading/preparing) Quote Link to comment Share on other sites More sharing options...
AmyJ Posted February 26, 2003 Report Share Posted February 26, 2003 It looks like you've enabled some kind of advanced logging - you should turn it off. It's only readable by programmers. The following article in the knowledgebase will outline comprehensive troubleshooting for Error 519: http://www.dantz.com/index.php3?SCREEN=kbase&ACTION=KBASE&id=26640 Quote Link to comment Share on other sites More sharing options...
chippa Posted March 4, 2003 Author Report Share Posted March 4, 2003 Thank you for your response but I had already done all the suggested troubleshooting on that tech note. After weeks of fighting with the retrospect software and both my laptop and desktop pc hardware(4 network cards later), I found that a simple compatability change on the client exe program under properties allowed full and complete backup of my laptop. I changed it's compatability to Windows98/ME. Chippa Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.