pgl1 0 Report post Posted September 9, 2002 I did a complete restore of Windows XP Professional from Workgroup 5.6. I reinstalled XP Home and Client software and restored entire disk. On reboot client System comes up, retrospect client starts etc but when I try to login is says it is unable to access license information and won't let you login. I have restored the registry info seperately.... Any help would be greatly appreciated. Peter Share this post Link to post Share on other sites
AmyJ 0 Report post Posted September 10, 2002 Please provide the exact error message. When do you get the message? When you try to log into the system? When you try to log into the client from the backup server? Also, you indicated you restored the registry information separately? Not through the Retrospect client? How did you restore the registry? Share this post Link to post Share on other sites
pgl1 0 Report post Posted September 10, 2002 A problem is preventing Windows from accurately checking the license for this computer. Error code: 0x80004005 This message comes after restoring the system from the server: 1) Reinstalled Windows XP 2) Installed Restrospect Client 3) Restored entire disk On reboot the restored system won't let me log in and gives that error message. Peter Share this post Link to post Share on other sites
AmyJ 0 Report post Posted September 10, 2002 Are you restoring to the same computer from which the original data was backed up? Share this post Link to post Share on other sites
pgl1 0 Report post Posted September 10, 2002 The same machine. Share this post Link to post Share on other sites
AmyJ 0 Report post Posted September 10, 2002 Also, you indicated you restored the registry information separately? Not through the Retrospect client? How did you restore the registry separately? Share this post Link to post Share on other sites
pgl1 0 Report post Posted September 10, 2002 All the restore was done through retrospect Share this post Link to post Share on other sites
AmyJ 0 Report post Posted September 11, 2002 Was this a new installation of Windows XP done recently before the backup? Was the original XP installation activated? Share this post Link to post Share on other sites
pgl1 0 Report post Posted September 12, 2002 Yes to both. I finally did a reinstall of XP Pro over the restored backup and then did a restore of files that were different and got it working. I'd still like to understand how to avoid this convolution in the future... Share this post Link to post Share on other sites
AmyJ 0 Report post Posted September 13, 2002 You original post indicates that you clean installed Windows XP Home, and the restore failed. Your last post indicates that you clean installed Windows XP Pro and the restore worked. If XP Home edition is not activated, you cannot install Windows XP Pro over the top, even with a valid license key. A restore with Retrospect would be subject to the same Windows rules. In the future, make sure the temporary operating system matches the system you are restoring. Share this post Link to post Share on other sites
