DavidL Posted June 25, 2002 Report Share Posted June 25, 2002 Hi, Most of the time I have no problems with my backups but often the following errors fill my backup log: TVol::GetInfo: UGetVolumeInformation failed, M:\, winerr 86, error -1017 TVol::openAsNtDevice: CreateFile failed, M:\, winerr 86, error -1017 I have 2 x W2K servers where one runs Retrospect and the other has a Retrospect client. The software is up to date and both servers have the latest updates etc. The client server has dual PIII 500s, a dual Intel network card and a fast SCSI RAID 5 config. The Retrospect server has a single network card and a 20GB IDE drive. This problem hasn't always occurred. It began soon after we upgraded from NT4. Performance is pretty poor compared to the Mac servers running in our site. At best I get 50 to 60MB per minute. Is this some sort of driver problem or timeout issue? Anyone got any ideas? Thanks. Quote Link to comment Share on other sites More sharing options...
AmyJ Posted June 26, 2002 Report Share Posted June 26, 2002 These errors appear to be Microsoft Windows networking errors. Can you check your scripts and confirm that you are backing up this machine (with the M: drive) via the client and not through Windows Networking? You can also go to Configure > Volumes. Is this machine (the one getting the error in the log) listed under 'Local Desktop', 'Network Clients' or both? Quote Link to comment Share on other sites More sharing options...
jtoad Posted December 17, 2002 Report Share Posted December 17, 2002 I realize this is an old post, but I have the same problem, and a possible answer? (Not a good answer, though) Retrospect 5.6.132 on Win2K Pro SP3... TVol::openAsNtDevice: CreateFile failed, T:\, winerr 86, error -1017 TVol::GetInfo: UGetVolumeInformation failed, T:\, winerr 86, error -1017 TVol::openAsNtDevice: CreateFile failed, V:\, winerr 86, error -1017 TVol::GetInfo: UGetVolumeInformation failed, V:\, winerr 86, error -1017 TVol::openAsNtDevice: CreateFile failed, Y:\, winerr 86, error -1017 TVol::GetInfo: UGetVolumeInformation failed, Y:\, winerr 86, error -1017 TVol::openAsNtDevice: CreateFile failed, Z:\, winerr 86, error -1017 TVol::GetInfo: UGetVolumeInformation failed, Z:\, winerr 86, error -1017 These are infesting my log. They do NOT show up in Configure Volumes. They are mapped drives to a Netware server, and the Retro server is using the Microsoft built-in Client for Netware. Is this the problem? Will using the Novell Netware Client solve my problem? Is there a way of making Retrospect ignore mapped network drives? (Especially ones that aren't recognized by Configure/Volumes!) I may repost this as a new thread if I don't hear something soon. j PS How do I get to the secret prefs again? Quote Link to comment Share on other sites More sharing options...
AmyJ Posted December 17, 2002 Report Share Posted December 17, 2002 Edit your script to include _only_ the volumes you want to backup. If "My Computer Container" is listed as a source, remove it to include the individual volumes. Remove the T: drive as a source for backup. Quote Link to comment Share on other sites More sharing options...
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